Harley Montoya
Albuquerque,New Mexico
Summary
Dynamic and customer-focused professional with experience at Starbucks, excelling in high-quality beverage preparation and exceptional service. Proven ability in time management and problem-solving, enhancing customer satisfaction. Skilled in cash handling and product displays, consistently driving sales and fostering positive relationships in fast-paced environments. Eager to contribute to team success.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
07.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences
- Maintained cleanliness and organization of workstations to ensure efficient operations
- Provided exceptional customer service, enhancing customer satisfaction and loyalty
- Operated coffee equipment and machinery, ensuring proper functionality and safety standards
Stocking Associate
Walmart
03.2024 - 07.2025
- Organized merchandise on shelves to optimize accessibility and enhance customer experience.
- Assisted in inventory management through restocking and maintaining accurate stock levels.
- Collaborated with team members to ensure timely completion of daily stocking tasks.
- Implemented efficient product placement strategies to improve sales visibility.
Sales Associate
Yesway
05.2023 - 03.2024
- Assisted customers with product selection, enhancing shopping experience and driving sales.
- Maintained knowledge of current promotions, ensuring effective communication to customers.
- Processed transactions accurately using point-of-sale systems, improving operational efficiency.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
Educational Assistant
Grants Cibola County Schools
09.2021 - 05.2023
- Supported teachers in curriculum implementation and classroom management.
- Assisted students with academic tasks, fostering engagement and understanding.
- Adapted instructional materials to meet diverse learning needs of students.
- Collaborated with educational staff to develop individualized education plans (IEPs).
Sales Associate
Yesway
06.2021 - 09.2021
- Organized product displays and ensured stock levels met customer demand consistently.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Conducted inventory checks regularly, supporting accurate stock management practices.
- Trained new staff on store policies and customer service standards, promoting a cohesive work environment.
Courtesy Clerk
Smiths Food And Drug
03.2019 - 04.2020
- Organized and maintained store displays to enhance customer shopping experience.
- Assisted customers with inquiries, providing prompt and friendly service.
- Operated cash register, ensuring accurate transactions and efficient checkout process.
- Restocked shelves regularly, maintaining inventory levels and product availability.
Education
No Degree - Computer Science
Central New Mexico Community College
Albuquerque, NM12-2027
GED -
New Mexico State University, Grants, NM Us
Grants, NM04-2021
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Cash handling
- Problem-solving
- Product displays
- Basic math
- Physical stamina
- Speedy and efficient
- Shelf stocking
- Willing to learn
- Customer service
Timeline
Barista
Starbucks
07.2025 - Current
Stocking Associate
Walmart
03.2024 - 07.2025
Sales Associate
Yesway
05.2023 - 03.2024
Educational Assistant
Grants Cibola County Schools
09.2021 - 05.2023
Sales Associate
Yesway
06.2021 - 09.2021
Courtesy Clerk
Smiths Food And Drug
03.2019 - 04.2020
No Degree - Computer Science
Central New Mexico Community College
GED -
New Mexico State University, Grants, NM Us