Harley Pridgen
Felton,DE
Summary
Dynamic customer service professional with a proven track record at Movie 9, excelling in guest relations and safety awareness. Recognized for maintaining a clean environment and ensuring guest satisfaction through effective crowd control and communication. Reliable and punctual, skilled in cash register operation and committed to upholding health codes.
Overview
1
1
year of professional experience
Work History
Customer Serive/Usher
Movie 9
03.2025 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained updated knowledge of event information to provide guests with accurate details.
- Handled crowd control to maintain order and prevent overcrowding.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Sold admission, processed payments, and issued tickets.
Crew Member
McDonald’s
09.2024 - 03.2025
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
Education
Diploma - General
Lake Forest High School
Felton, DE05.2025
Skills
- Patience and composure
- Working under pressure
- Reliability and punctuality
- Safety awareness
- Guest service
- Sense of responsibility
- Cleaning and sanitizing
- Customer relations
- Cash register operation
- Verbal communication
- Respect for diversity
- Ticket scanning proficiency
- Policy enforcement
- Professional appearance
- Security awareness
- Health codes compliance
- Seating assistance
- Guest relations
- Ticket taking
Timeline
Customer Serive/Usher
Movie 9
03.2025 - Current
Crew Member
McDonald’s
09.2024 - 03.2025
Diploma - General
Lake Forest High School
Similar Profiles
Caleb AristildCaleb Aristild
Usher at Milford Movie 9Usher at Milford Movie 9
DONNA MCCURDYDONNA MCCURDY
Volunteer at Harker’s Western Museum & Movie Set and Mescal Movie SetVolunteer at Harker’s Western Museum & Movie Set and Mescal Movie Set
Vishvas ChandraVishvas Chandra
Post Production Sound Editor at Big 9 by 9 Wings StudioPost Production Sound Editor at Big 9 by 9 Wings Studio
Amy Askins JohnsonAmy Askins Johnson
C/S Family Service Specialist (Juvenile Probation Officer) at State of DelawareC/S Family Service Specialist (Juvenile Probation Officer) at State of Delaware
April GordonApril Gordon
Tax Professional at Tax -ETax Professional at Tax -E