Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harley Quinn

Starkville,MS

Summary

Proven Front of House Employee at Obys, adept in reservation management and clear communication, significantly enhancing dining experiences. Demonstrated ability to resolve customer issues efficiently, ensuring satisfaction. Trained new staff, embodying punctuality and a professional appearance, contributing to a positive and reliable team environment.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Obys
Starkville, MS
10.2022 - Current
  • Maintained cleanliness in dining area through regular clearing of trash and table sanitization.
  • Memorized menu items and suggested suitable options.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Explained menu items, took orders and delivered food courses according to instruction.
  • Tailored orders to address customer allergies and gluten concerns.
  • Worked with managers to report and resolve customer issues or concerns.

Server

Walk-On's Bistreaux & Bar
Starkville, MS
06.2022 - 10.2022
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Effectively managed tasks during busy periods by addressing customer needs promptly.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Managed beginning and end-of-day responsibilities, ensuring readiness of supplies.

Education

Associate of Arts - Sociology

East Mississippi Community College
Mayhew, MS
12-2024

High School Diploma -

Grace Christian School
Louisville
05-2022

Skills

  • Clear communication
  • Reservation management
  • Problem-solving
  • Cash handling proficiency
  • Positive demeanor
  • Punctuality and reliability
  • Professional appearance
  • New staff training

References

References available upon request.

Timeline

Front of House Employee

Obys
10.2022 - Current

Server

Walk-On's Bistreaux & Bar
06.2022 - 10.2022

Associate of Arts - Sociology

East Mississippi Community College

High School Diploma -

Grace Christian School

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Harley Quinn