Ashley Barrera-Hernandez
Rockwall,TX
Summary
Passionate Volunteer with experience in various types of outreach initiatives. Energetic individual with compassionate nature and drive to serve local community. Offers in-depth knowledge of community resources and energy to tackle challenging demands. Flexible hard worker ready to learn and contribute to team success. Has basic understanding of food safety and team work skills to provide excellent service to customers and coworkers. I am willing to adapt to new environments and do what is needed to make sure everything runs smoothly and safely. I learn quickly and adapt quickly. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Chik-Fil-A
08.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with team to optimize workflow during peak hours, improving efficiency.
- Managed cash register operations, ensuring accurate transactions and balanced till at shift end.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
Volunteer
Wildflower Festival
05.2022 - 05.2025
- Provided assistance to staff in the daily operations of the organization.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Collaborated with other volunteers to create a positive work environment.
Cosmetologist
Berkner High School STEM Academy
05.2022 - 05.2025
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Developed a loyal client base through excellent customer service.
- Engaged with customers by providing friendly conversation during services.
- Performed scalp treatments to improve hair health and texture.
Education
High School Diploma -
LV Berkner STEM Academy
Richardson, TX05.2025
Skills
- Customer service
- Sanitation practices
- Team collaboration
- Volunteer coordination
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Relationship building
- Team player attitude
- Organizational skills
- Telephone and email etiquette
- Attention to detail
- Professional appearance
- Multitasking and organization
- Cultural awareness
- Organized and efficient
- Reliability and punctuality
- Activity scheduling
- Adaptability and dependability
- Operations support
- Verbal and written communication
- Community engagement
- Problem-solving
- Volunteer orientation
- Friendly and outgoing
- Foreign language proficiency
- Clear communication
- Positive attitude
- Community service
- Decision-making
- Strong work ethic
Accomplishments
- Medal for completing 60+ hours of community service.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front of House Employee
Chik-Fil-A
08.2025 - Current
Volunteer
Wildflower Festival
05.2022 - 05.2025
Cosmetologist
Berkner High School STEM Academy
05.2022 - 05.2025
High School Diploma -
LV Berkner STEM Academy