Harley Richard Davis
Eastvale,CA
Summary
As a proven Systems Operator at Walmart IDC 6060, I am proficient in system monitoring and incident response, which has significantly reduced downtime. My expertise in enhancing network security and streamlining processes showcases my exceptional problem-solving skills and strong communication abilities. I am adept in both technical and collaborative roles, ensuring high operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Systems Operator
Walmart IDC 6060
05.2023 - Current
- Reduced downtime by conducting regular system maintenance and updates.
- Utilized automation and scripting tools for monitoring, maintaining, and conducting first-level troubleshooting of job and process automation, as well as for automating and optimizing daily tasks.
- I maintained network users, mail accounts, and directories to enhance network security. I troubleshooted system interruptions and determined the optimal course of action to ensure system uptime.
- Collaborate with Support IT team members, to resolve system issues, and work to streamline processes to boost efficiency.
- Utilizing GLS and other provided tools to diagnose and resolve issues with users, networks, and logistics.
Loader / OCL Clerk
Walmart IDC 6060
09.2021 - 05.2023
- Loaded cargo efficiently, minimizing potential damage to goods during transit and maximize productivity, safety.
- Balanced heavy workloads with tight deadlines, consistently meeting or exceeding goals in a fast-paced warehouse environment.
- Collaborated with shipping associates and other departments to resolve quality issues and ensure high customer satisfaction.
- Fostered robust relationships with associates, establishing trust and securing a high degree of success throughout the OCL process.
- Leveraged tools such as Office, Excel, GLS, and Autohotkey to streamline processes and enhance efficiency.
Theatre Technician I
City of Rancho Cucamonga, Cultural Center
05.2017 - 03.2019
- Supervised live performances to identify and address technical difficulties.
- Facilitated seamless scene changes through efficient stage management and clear communication with cast members.
- Assisted in the construction of custom set pieces, contributing to visually stunning stage designs.
- Oversaw rigging systems to ensure secure hanging of lights, curtains, and other suspended items.
- Followed standards and procedures to maintain safe work environment.
Education
High School Diploma -
Alta Loma High School
Rancho Cucamonga, CA05.2017
Skills
- Incident Response
- Equipment Installation
- Operating System Expertise
- System monitoring
- Network Administration
- Scripting Languages
- Hardware Configuration
- Print Processing
- Problem-solving abilities
- Time Management
- Excellent Communication
- Attention to Detail
- Audit Coordination
- Adaptability and Flexibility
- Root Cause Analysis
- Issue Resolution
- Microsoft Office
- GLS Proficiency
- Excel Macros/Formulas/Automation
Accomplishments
- Associate of the Month for maintaining exceptional quality for shipping as OCL clerk.
- A2 shift fully utilizes my program and process for OCL.
- Created an OCL Excel sheet and process for Atlas system.
- Semi-Automated, and streamlined Label printing for Orderfilling drops.
Timeline
Systems Operator
Walmart IDC 6060
05.2023 - Current
Loader / OCL Clerk
Walmart IDC 6060
09.2021 - 05.2023
Theatre Technician I
City of Rancho Cucamonga, Cultural Center
05.2017 - 03.2019
High School Diploma -
Alta Loma High School
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