Harman Kaur
Summary
Well-qualified Individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. While being a personable, energetic, and committed to delivering excellence in all facets of customer service and administrative support. At the same time offering honed competencies in data-entry, database management, scheduling, an Insurance coding and billing.
Overview
7
7
years of professional experience
Work History
Business Development Rep
Currie Motors
09.2023 - Current
- Increased client base by identifying potential customers and initiating strategic outreach.
- Developed strong relationships with key industry partners for mutually beneficial collaborations.
- Delivered consistent revenue growth through effective negotiation of contracts and pricing strategies.
- Managed a diverse portfolio of clients across multiple industries, ensuring a deep understanding of each sector''s unique challenges and opportunities.
- Resolved customer complaints efficiently, maintaining a high level of professionalism and empathy.
- Improved customer satisfaction by providing timely and accurate information on products and services.
Phlebotomist
Alverno Labs
06.2022 - 05.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
Third Key Optical Technician
Eye Glass World
08.2021 - 08.2022
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Measured patients' faces for bridge, eye size and temple length to select comfortable frames.
Office Administrative Assistant
Yakima Valley Community College
09.2017 - 02.2021
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Drafted agendas, recorded minutes and created documents for meetings.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
Master of Science - Education Administration
Valparaiso University
Valparaiso, IN01.2026
Bachelor of Science - Medical Anthropology
University of Indianapolis
Indianapolis, IN08.2023
Associate of Arts - DTA - Concentration in Anthropology
Yakima Valley College
Yakima, WA06.2020
Certification - Phlebotomy
Yakima Valley College
Yakima, WA01.2020
Certification - CPR, First Aid, And Blood Born Illness
Yakima Valley College
Yakima, WA01.2020
Skills
- Fluent in Punjabi, Hindi, Urdu, and English
- First Aid/CPR
- Multitasking Abilities
- Organization and Time Management
- Typing speed of 42 KPM
Timeline
Business Development Rep
Currie Motors
09.2023 - Current
Phlebotomist
Alverno Labs
06.2022 - 05.2023
Third Key Optical Technician
Eye Glass World
08.2021 - 08.2022
Office Administrative Assistant
Yakima Valley Community College
09.2017 - 02.2021
Master of Science - Education Administration
Valparaiso University
Bachelor of Science - Medical Anthropology
University of Indianapolis
Associate of Arts - DTA - Concentration in Anthropology
Yakima Valley College
Certification - Phlebotomy
Yakima Valley College
Certification - CPR, First Aid, And Blood Born Illness
Yakima Valley College
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