SHAHEEN FIDA
Luton,England
Summary
Skilled Business Development leader offering 11 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
15
15
years of professional experience
Work History
Business Development Manager-Priority
NBP FUNDS MANAGEMENT LTD.(Subsidiary-NATIONAL BANK OF PAKISTAN)
12.2016 - 11.2023
- Managed a personal portfolio valued at approximately 600 million Pakistani Rupees, catering to corporate and retail clients, while implementing industry best practices to meet customer needs and satisfaction
- Cultivated and maintained enduring customer relationships through proactive partnership, handling high-profile clients to safeguard their reputations and meet their expectations, while setting and achieving individual sales targets
- Additionally, facilitated a positive and productive environment for the operations and sales team, fostering motivation, counseling, and product knowledge education to enhance team performance.
Senior Sales Executive & Team Leader
NBP FUNDS MANAGEMENT LTD.(Subsidiary-NATIONAL BANK OF PAKISTAN)
07.2011 - 05.2015
- Managed branch sales team, including hiring and training, with a personal retail portfolio of 350 million PKR
- Maintained branch client records, developed business plans, ensured after-sales satisfaction, and fostered customer relationships.
Teacher & Administrator
Jinnah Memorial Academy
01.2009 - 01.2011
- Performed as teacher and Administrator in Primary & Secondary educational Academy for girls and boys
- Supervised learning and motivational programs
- Helped the students learning concepts one to one and in small groups
- Oversaw day-to-day operations and led organizational development efforts
- Coordinated comprehensive employee training programs, including orientation and ongoing professional development
- Planned and executed new employee orientation to align with company objectives
- Managed training schedules, locations, and participant lists.
Education
Msc International Business With Placement -
University of Hertfordshire
MBA Specialization Finance -
Virtual University of Pakistan
Skills
- Team Leadership: Directed teams for 11 years, driving performance and goal attainment through effective organization and motivation
- Operational Efficiency and Quality Assurance: Proficient in optimizing operations and enhancing quality across products to meet industry standards
- Investment Management Expertise: Specialized in managing mutual funds’ investments, leveraging analytical skills to make informed decisions and maximize returns for stakeholders
- Market Expansion Strategy: Proven record in expanding market share through strategic business development
- Core Banking Systems Management: Proficient in navigating core banking systems to streamline operations
- Payment Operations Oversight: Experienced in managing payment operations, ensuring accuracy and compliance
- Diverse Professional Background: Versatile experience in Relationship Management, Team Leadership, and Business Development
- Microsoft Office Proficiency: Extensively skilled in Microsoft Office, particularly Excel for data analysis and decision-making
- Customer-Centric Approach: Dedicated to providing tailored solutions to enhance customer satisfaction and loyalty
- Language skills: Proficient in languages English, Urdu, Punjabi, Hindi
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Team Leadership
Certifications And Awards
- Certificate of Completion Axcis Education-Safeguarding in Education Level 2-London Office, 01/23/24
- As Business Development Manager -Priority is rated 'Outstanding' -NBP FUNDS, FY2023
- Loyalty Award Central Region 5-Years of Service -NBP FUNDS, FY2022-23
- Sales Excellence Award as Senior Sales Manager Central Region-NBP FUNDS, FY2022-23
- Excellent Performance Award as Team Leader -NBP FUNDS, FY2020-21
- Certified Mutual Funds Distributor (CMFD), 2011
References
Available upon request
Timeline
Business Development Manager-Priority
NBP FUNDS MANAGEMENT LTD.(Subsidiary-NATIONAL BANK OF PAKISTAN)
12.2016 - 11.2023
Senior Sales Executive & Team Leader
NBP FUNDS MANAGEMENT LTD.(Subsidiary-NATIONAL BANK OF PAKISTAN)
07.2011 - 05.2015
Teacher & Administrator
Jinnah Memorial Academy
01.2009 - 01.2011
Msc International Business With Placement -
University of Hertfordshire
MBA Specialization Finance -
Virtual University of Pakistan
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