HARMINDER KOUR
Aurora,CO
Summary
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Housekeeper
The Resort, Paws Up
Missoula, MT
03.2022 - 02.2024
- Ensured that all health standards were met during cleaning operations.
- Changed bed linens and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized all areas of the hotel lobby and public restrooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
Management Trainee
Club WYNDHAM
Avon, CO
09.2023 - 01.2024
- Collaborated with senior management to ensure successful implementation of projects.
- Resolved customer complaints by communicating effectively with all stakeholders.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
Room Operation Trainee
Marriott hotel and convention centre
Hyderabad, Telangana
12.2019 - 03.2020
- Provided support to existing staff on various tasks and duties.
- Worked alongside senior team members to learn related job tasks and roles.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Developed essential skills and techniques through diligent practice.
Education
Hotel Management And Catering Technology -
Osmania University
Hyderabad,India09-2021
Skills
- Safe cleaning with chemicals
- Ergonomics and safety training
- Customer Service
- Guest Relations
- Teamwork
- Customer-Oriented
Affiliations
- Travelling
- Watching movies
Timeline
Management Trainee
Club WYNDHAM
09.2023 - 01.2024
Housekeeper
The Resort, Paws Up
03.2022 - 02.2024
Room Operation Trainee
Marriott hotel and convention centre
12.2019 - 03.2020
Hotel Management And Catering Technology -
Osmania University
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