Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Harmonie Micciche

Wellington,USA

Summary

Highly motivated, with a background in retail sales, skilled in customer service, and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving skills and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

10
10
years of professional experience

Work History

Sales associate

Walmart
Hays, Kansas
10.2023 - Current
  • Learned to identify money scams and sale scams
  • Cross trained in four different locations, electronics, apparel, Online pick up and delivery, and as a cashier
  • Learned how to change a mod, add to a feature, cvp an item, bin an item in the correct overstock location, and claims an item
  • Answered phone calls, providing support or directing them to the line they need
  • Continues to stock shelves, clean up messes and zone areas

Crew Member/Shift Leader

McDonalds
Wellington, Kansas
07.2022 - 08.2024
  • Took orders and customized orders to customers’ requests
  • Learned how to make drinks and custom drinks
  • Learned how to work under pressure and keep calm during lunch/dinner rushes
  • Addressed concerns and mistakes made, and helped resolve them
  • Provided good customer service
  • Followed the serve safe rules and procedures
  • Grilled meats, used the fryer, restock frozen items, and put together orders

Pizza Chief

Pizza hut
Wellington, Kansas
06.2021 - 12.2021
  • Helped clean up at the end of the night which included sweeping, mopping, wiping tables down and cleaning dishes
  • Prepped food in the morning for lunch/dinner rushes
  • Stocked food containers and fridges
  • Learned to take orders over the phone

All Around

Flip n Flop LLC
Hendersen, Colorado
08.2014 - 07.2017
  • Worked with family
  • Helped create an appealing display for items
  • Kept track of items sold
  • Directed people to other stores that may have items we didn’t have
  • Learned to count money and give correct change back

Education

B.F.A - Graphic Design

Fort Hays State University
Hays, Kansas
05-2027

high school diploma -

Wellington high school
Wellington, Kansas
05.2023

Skills

  • Approachable Attitude
  • Effective Communication Skills
  • Artistic Problem-Solving
  • Hard-working
  • Good under pressure
  • Versatile in Dynamic Environments
  • Strategic Leadership
  • Team Management

Awards

  • Certificate for 2nd place in state BPA for broadcasting, Attended nationals in Anaheim, California and got 11th place
  • Completed the educational pathway in Graphic Design
  • Serve Safe Certified from Ondek Corporation McDonald’s

References

References available upon request.

Timeline

Sales associate

Walmart
10.2023 - Current

Crew Member/Shift Leader

McDonalds
07.2022 - 08.2024

Pizza Chief

Pizza hut
06.2021 - 12.2021

All Around

Flip n Flop LLC
08.2014 - 07.2017

B.F.A - Graphic Design

Fort Hays State University

high school diploma -

Wellington high school

Similar Profiles

CREATE PROFILE
Harmonie Micciche