Harmony Bishop
Troy,VA
Summary
Accomplished Patient Care Technician with a proven track record at Samaritan Hospital, enhancing patient satisfaction and safety through meticulous vital signs monitoring and compassionate care. Skilled in phlebotomy techniques and CPR/AED, demonstrating a strong blend of technical proficiency and empathetic patient services. Expert in infection prevention, contributing to a healthier environment for patients and staff alike.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Samaritan Hospital
Troy, NY
08.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Reduced stress for patients and families through effective communication and empathetic support.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Pharmacy Technician
CVS Pharmacy
Troy, NY
03.2021 - 12.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Sales Associate
TJX Companies
Hudson, NY
07.2019 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Ichabod Crane Senior High School
Valatie, NY2021
Skills
- Patient Observation
- Vital signs monitoring
- Blood Glucose Testing
- Infection control standards
- ADL support
- Specimen Collection
- Phlebotomy Techniques
- Patient Services
- Emergency Response
- Infection prevention
- Culturally-competent care
- CPR Certification
- HIPAA Compliance
- Certified in CPR/AED
Timeline
Patient Care Technician
Samaritan Hospital
08.2023 - Current
Pharmacy Technician
CVS Pharmacy
03.2021 - 12.2022
Sales Associate
TJX Companies
07.2019 - 02.2020
High School Diploma -
Ichabod Crane Senior High School