Harmony Brown
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team lead position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Leader
Amf Bowling Centers
11.2021 - Current
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Cashier - Cook
Pizza Hut
08.2018 - 08.2020
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Certificate in Entrepreneurship -
McLennan Community College
Waco, TX05.2024
High School Diploma -
La'vega High School
Bellmead, TX05.2020
Skills
- Coaching
- Influencing skills
- Performance Improvement
- Cash Handling
- Feedback Delivery
- Flexible Schedule
- Teamwork and Collaboration
- People Management
- Team Supervision
- Key Performance Indicators
Additional Information
if you have any questions about my work ethics please give my manager a call .
Kayla Reyes 402-430-6598.
Reference
Senora Marshall (254)447-1055
Yarnell Adams (254)327-9237
Khavesia Carter (254)633-1008
Jessona Adams (254)987-0600
Timeline
Team Leader
Amf Bowling Centers
11.2021 - Current
Cashier - Cook
Pizza Hut
08.2018 - 08.2020
Certificate in Entrepreneurship -
McLennan Community College
High School Diploma -
La'vega High School
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