Harmony Johnson
Amigo Animal Hospital
Universal City,Texas
1
Language
1
Certification
7
years of professional experience
Resourceful Technician with strong experience in supporting technical operations and enhancing team collaboration. Skilled in troubleshooting and equipment maintenance, ensuring optimal performance and safety compliance. Demonstrates a reliable approach, adapting to changing environments while maintaining workflow efficiency. Focused on delivering support that boosts operational efficiency and team success.
Work History
Technician Assistant
3 Years- Obtained patient history, vitals, and assisted with examination
- Facilitated successful administration of vaccines and venipuncture, contributing to effective patient care. Implemented thorough patient preparation protocols for surgical procedures.
- Performed a range of laboratory tests, specifically urinalysis, blood counts, and blood chemistry, to facilitate effective medical assessments.
- Educated clients on best practices for preventive health care and ongoing maintenance to enhance well-being.
- Consistently followed company guidelines for documentation purposes, ensuring all records were accurate, up-to-date, and easily retrievable for future reference or audit requirements.
- Assisted technicians in complex tasks, resulting in increased efficiency and reduced downtime.
- Provided exceptional customer service by addressing concerns, answering questions, and resolving issues promptly.
- Maintained cleanliness and organization of treatment areas, promoting a safe environment
Daycare Attendant
1 Year 5 Months- Oversaw daily opening and closing procedures for establishment
- Facilitated client check-in and check-out processes at front desk.
- Scheduled daily appointments for clients
- Coordinated activities and care routines for a diverse group of 20 or more dogs at any given time.
- Oversaw canine behavior management, focusing on aggression and violence mitigation.
- Oversaw kennel and play area sanitation and animal care procedures.
- Managed daily exercise and distribution of meals
Cashier
10 Months- Assisted with proper checkout procedures by unloading and loading store items correctly and scanning merchandise accurately. Promoted upgrades and credits to enhance customer experience. Supported crowd control efforts to ensure safety and well-being of all store members.
- Assisted customers with new membership registrations. Supported renewal processes for existing memberships. Addressed customer inquiries and resolved complaints.
- Assisted with processing returned merchandise. Maintained organized and orderly inventory.
- Managed visitor access by welcoming guests and confirming membership status.
- Executed verification of customer receipts at exit door to ensure compliance with store policies.
Teacher Assistant
2 Months- Oversaw recreational activities for toddler class, ensuring a safe and engaging environment.
- Facilitated toddler class instruction on learning center curriculum.
- Supported early childhood development by guiding pre-k students through writing, reading, coloring, and matching activities.
- Delivered nurturing support and developmental care to infants from birth to one year.
Hostess/Server
1 Year 5 Months- Hostess: Welcomed customers and assigned tables to optimize seating arrangements. Provided customer service in person and via telephone to enhance guest experiences. Conducted general closing clean-up to maintain cleanliness and organization. Prepared napkins and utensils for efficient service. Assigned coats to guests to ensure personal belongings were secure.
- Server: Managed customer orders with attention to detail. Delivered food and beverages to enhance guest experience at assigned tables. Oversaw general cleanup operations during closing shifts. Coordinated table and chair arrangements for optimal service.
Athletic Department Game Management Staff
2 Years 6 Months- Directed execution of home competitions for varsity athletic teams, ensuring adherence to established standards.
- Oversaw set-up and clean-up operations for all home competitions
- Assisted in operating the scoreboard, maintaining statistical records, and retrieving game equipment. Supported officials by coordinating music, anthem, and line activities during varsity sport events. Contributed to event success through filming and aiding both officials and visiting teams.
Education
Bachelor of Science - Biology
- Minor: Psychology
- Extracurricular Activities: Captain and Player for Varsity Volleyball Team
High School Diploma
- 3.7 GPA
- 2019 Heritage Scholars
- Honor Roll (2015-2019)
- Awarded Golden State Merit, Presidential, Legislature, Senate
- Scholar Athlete (2015-2019)
- Extracurricular Activities: Volleyball
Skills
Customer Service
Attention to detail
Critical thinking
Adaptable
Quick learner
Dependable
Leadership qualities
Compassionate
Team Collaboration
Certification
Phlebotomy Technician (CPT)
Languages
English
Timeline
Technician Assistant
Amigo Animal Hospital
08.2023 - CurrentRead More
Daycare Attendant
Red Dog Pet Resort & Spa
02.2022 - 07.2023Read More
Hostess/Server
Carrie Nation Cocktail Club
02.2022 - 07.2023Read More
Teacher Assistant
Learn N’ Play Clubhouse
06.2021 - 08.2021Read More
Cashier
Sam’s Club
08.2020 - 06.2021Read More
Athletic Department Game Management Staff
Suffolk University Federal Work Study
11.2019 - 05.2022Read More
Suffolk University
Bachelor of Science from Biology
Read More
Martin Luther King High School
High School Diploma
Read More
Awards
Scholar Athlete, Honor Roll, Golden State Merit Award, Presidential Award, Legislature Award, Senate Award