Harmony Trimm
Junction City,US
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Alorica
WFHM
12.2025 - 03.2026
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed transactions accurately while maintaining a high level of attention to detail.
- Took over 70 calls in 8 hr span.
- Managed escalated issues, ensuring timely resolution and customer satisfaction.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Lawn Care
RnR Lawn Maintenance
Derby, Kansas
06.2023 - 08.2024
- Efficient lawn care worker with experience in mowing, trimming, edging, and general landscape maintenance. Reliable, efficient, and committed to keeping outdoor spaces well-maintained.
- Performed lawn mowing, edging, trimming, and fertilizing daily
- Operated lawn mowers, chainsaws, trimmers, and other landscaping equipment
- Performed routine maintenance on tools and equipment
- Debris removal with precision.
- Executed tree removal and bush trimming
Education
High School Diploma -
Junction City High School
Junction City, KS10-2023
Skills
- Teamwork
- Problem resolution
- Communication
- Strong Leadership
- Time management
- Customer service
- Active listening
- Customer relations
Certification
ServSafe Certification
Languages
English (Native)
Interests
- Enjoy hobbies that combine physical activity with outdoor exploration
- Learning new cooking techniques and expanding my culinary skills
- Backpacking and Hiking
- Adventure Travel
- Watching Movies and TV Shows
- I like working with my hands and fixing things
Timeline
Customer Service Representative
Alorica
12.2025 - 03.2026
Lawn Care
RnR Lawn Maintenance
06.2023 - 08.2024
High School Diploma -
Junction City High School