HAROLD A HERNANDEZ
Tarzana
Summary
Enthusiastic and outgoing Sales Associate dedicated to exceptional customer service and building positive relationships with new and existing customers. Strong focus on professional communication to exceed customer expectations and ensure satisfaction. Highly adaptable and self-motivated, always seeking opportunities to enhance skills and contribute to team success.
Overview
4
4
years of professional experience
Work History
Insurance Agent
Franks Insurance Agency
11.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
service champion
Taco Bell
01.2023 - 10.2023
- 818-341-2688
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
Marketing Representative
Franks Insurance Agency
01.2021 - 06.2021
- (818) 979 5070
Education
CA Property And Casualty Insurance License - Insurance And Risk Management
Pre Licence Academy
02-2025
Skills
- Licensed insurance agent
- Professionalism and ethics
- Teamwork and collaboration
- Customer service-focused
- Shelf stocking
- Stock management
- Problem-solving
- Multitasking Abilities
Timeline
Insurance Agent
Franks Insurance Agency
11.2023 - Current
service champion
Taco Bell
01.2023 - 10.2023
Marketing Representative
Franks Insurance Agency
01.2021 - 06.2021
CA Property And Casualty Insurance License - Insurance And Risk Management
Pre Licence Academy
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