Harold Coe
Jacksonville,FL
Summary
Motivated construction laborer dedicated to expanding knowledge and expertise in skilled trades to meet customer needs. Proficient in following instructions and leading others, fostering productive working relationships, and instilling confidence and trust. Strong customer service, multitasking, and time management abilities. Committed to providing every customer with a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Maintenance Supervisor
Elon Property Management
04.2023 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Supervised Number employees and scheduled shifts.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Conducted regular performance evaluations of maintenance staff to identify strengths, areas for improvement, and opportunities for growth within the organization.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Tracked and managed department costs for good budget adherence.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
- Utilized proper tools and materials to adhere to safety guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Utility Worker
Vallencourt Construction
05.2020 - 08.2023
- Troubleshot problems in the field by performing tests on equipment and making necessary adjustments.
- Conducted safety inspections on all equipment used in the operation of utilities.
- Completed work orders accurately documenting services provided or repairs made.
- Disassembled, cleaned, inspected, repaired, reassembled and tested machinery components.
- Completed detailed inspections on equipment to check safety and functionality.
- Read meters and recorded customer consumption.
- Implemented troubleshooting techniques to resolve issue.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Customer Service Representative
Circle K
06.2018 - 05.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Punch Crew
D.R Dreamhomes
10.2017 - 10.2019
- Maintained carpentry tools in good condition; sharpened blades as needed.
- Repaired damaged parts of buildings such as walls, floors and roofs.
- Replaced worn out parts such as door locks, hinges and window panes.
- Inspected existing structures prior to renovation work to identify areas requiring repair or replacement.
- Performed post-construction cleaning tasks such as sweeping debris from the site area.
- Installed cabinets, base cabinets and crown molding.
- Conducted inspections, diagnosed problems, took measurements and made necessary adjustments to complete projects according to specifications.
- Utilized various tools, equipment, materials and forming systems to complete construction tasks.
- Maintained clean and organized workplace to optimize performance, efficiency and safety.
Education
High School Diploma -
Ridgeview High School
Orange Park, FL05-2018
Skills
- Product Packaging
- Quality Assurance
- Truck Loading
- Shipment Receiving
- Quality Control
- Heavy Machinery Operation
- Stock Rotation
- Order Picking
- Loading and Unloading
- Product Location Skills
- Warehouse Safety
- Quality Controls
- Hand-Eye Coordination
- Barcode Scanning
- Safety Procedures
- Issue Reporting
- Heavy Lifting
- Heavy Equipment Operation
- Worksite Safety
- Worksite Preparation
- Blueprint Reading
- Construction
- Resource Management
- Demolition
- Equipment Operation
- OSHA
- Safety and Compliance
- Data Entry
- Product Knowledge
- Product Sales
- Retail Sales Customer Service
- Retail Marketing
- Prioritization
- Adaptive Team Player
- Customer Relations
- Documentation
- Reading Comprehension
- High-Energy Attitude
- Service Upselling
Education and Training
Orange Park, FL
Contact
Jacksonville, FL 32224
Timeline
Maintenance Supervisor
Elon Property Management
04.2023 - Current
Utility Worker
Vallencourt Construction
05.2020 - 08.2023
Customer Service Representative
Circle K
06.2018 - 05.2020
Punch Crew
D.R Dreamhomes
10.2017 - 10.2019
High School Diploma -
Ridgeview High School
Similar Profiles
Tyesha TaylorTyesha Taylor
Property Manager at Elon Property ManagementProperty Manager at Elon Property Management
Quinton HarrisQuinton Harris
Lead Maintenance Supervisor at Elon Property ManagementLead Maintenance Supervisor at Elon Property Management
Diana BaseyDiana Basey
District Property Manager at Elon Property ManagementDistrict Property Manager at Elon Property Management