Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Harold Colon

Orlando,United States
Harold Colon

Summary

Dynamic professional with a proven track record at Walt Disney World Resort, excelling in roles requiring meticulous attention to detail and strong problem-solving skills. Adept at enhancing safety protocols and streamlining operations, I bring a blend of effective communication and expertise. My commitment to continuous improvement and teamwork has consistently elevated operational standards.

Overview

2022
years of professional experience

Work History

Walt Disney World Resort

Utility Custodial

Job overview

Responsible for maintaining back areas clean using specialized equipment such as pressure washers, leaf blowers, pickup trucks, forklifts, pallet jacks.

Walt Disney World Resort

Contact Tracer

Job overview

Data Entry – updating records, capturing information into systems

Data and Document Review – reviewing records to validate and confirm information

Inbound and Outbound Phone Calls – phone conversations with cast and leaders collecting and providing information, entering

data into form fields, moving cases into the next step in the workflow

Ideal Skill Set – Comfort leading interactive phone conversations, accuracy in detailed work, ability to learn new computer system

Walt Disney World Resort

Airport Representative
08.2006 - 12.2021

Job overview

Arrivals Representative. Disney's Magical Express

• Greet guests and facilitate a seamless transition from the Airport to our Resorts and verify all

departure information is up to date.

• Train and Facilitate new cast members as well current cast on new procedures and materials essential

to new and current systems while making safety as number one priority.

Education

High Tech Institute
Orlando, FL

Diploma from Surgical Technology
05.2005

University Overview

ST. Augustine College
Chicago, IL

Associate Degree Liberal Arts from Psychology
05.1999

University Overview

Skills

  • Pressure washing
  • Safety procedures
  • PPE
  • MSDS
  • Multitasking
  • Problem-solving
  • Teamwork
  • Strong work ethic
  • Willingness to learn
  • Industrial cleaning methods
  • Teamwork and collaboration
  • Problem-solving abilities
  • Adaptable and flexible
  • Reliability
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Team collaboration
  • Effective communication
  • Adaptability and flexibility
  • Productivity and time management
  • Decision-making
  • Detail-oriented
  • Safety standards and protocols
  • Task prioritization
  • Equipment operation
  • Analytical thinking
  • Commercial cleaning
  • Professionalism
  • Time management abilities
  • Adaptability
  • Written communication
  • OSHA compliance
  • Problem-solving aptitude
  • HMS
  • TAG
  • ETAG
  • LILO
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Airport Representative
Walt Disney World Resort
08.2006 - 12.2021
Utility Custodial
Walt Disney World Resort
Contact Tracer
Walt Disney World Resort
High Tech Institute
Diploma from Surgical Technology
ST. Augustine College
Associate Degree Liberal Arts from Psychology
Harold Colon