Summary
Overview
Work History
Education
Skills
Accomplishments
Summary Of Accomplishments
Community Boards And Involvement
Professional Employment History
Summary Of Qualifications And Skills
Certification
Life Coaching Skills
Timeline
Generic

Harold Dees

Oakland,CA

Summary

Seeking employment with a business or company that can utilize my skills as an asset. Extensive experience in coordinating community non-profit organizations as an Administrator, Manager and Director. Believe in a high degree of personal ownership and accountability in my work ethic.

Overview

24
24
years of professional experience
1
1
Certification

Work History

In Home Supportive Services Provider

Alameda County
03.2018 - 12.2025
  • Preparing meals, Providing shopping Resources
  • Light Shared housework and shopping for groceries
  • Assist with Personal Bodily Assistance
  • Time Management of Client's pain management needs
  • Schedule appointments with their healthcare providers
  • Reporting responsibility for Client's personal safety including changes in a client's mental, physical or emotional state to Alameda County Adult Protective Services
  • Hoarding and Clutter experience- Senior+
  • Served as an advocate for the rights of individuals with disabilities in community settings while accompanying them on outings or appointments outside the home environment.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Enhanced clients'' quality of life by providing personalized in-home support and care services.

In Home Supportive Services Provider

Alameda County
04.2017 - Current
  • Preparing meals, Providing shopping Resources
  • Light Shared housework
  • Assist with Personal Bodily Assistance
  • Time Management of Client's pain management needs
  • Schedule appointments with their healthcare providers
  • Reporting responsibility for Client's personal safety including changes in a client's mental, physical or emotional state to Alameda County Adult Protective Services
  • Advance Care Directive-ACD Public Outings- Nature walks, Animal Care
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Served as an advocate for the rights of individuals with disabilities in community settings while accompanying them on outings or appointments outside the home environment.
  • Enhanced clients'' quality of life by providing personalized in-home support and care services.
  • Monitored vital signs regularly during routine check-ups on behalf of physicians or nurses responsible for overseeing overall treatment plans.
  • Implemented therapeutic exercises or activities under healthcare professionals'' guidance to improve physical mobility or cognitive function.
  • Documented client progress accurately and thoroughly in case files as required by agency policies or state regulations.
  • Developed strong professional relationships with clients, fostering trust and open communication.
  • Promoted effective communication between caregivers, family members, social workers regarding any changes or concerns about the client''s health status.
  • Provided compassionate care for clients with various physical and cognitive limitations, ensuring their comfort and safety.
  • Helped clients maintain personal hygiene by assisting with bathing, dressing, grooming tasks.
  • Performed light housekeeping duties to maintain a clean and organized living space for clients.
  • Managed medication administration for multiple clients, maintaining accuracy and adherence to prescribed schedules.
  • Supported clients'' emotional well-being through active listening and empathetic communication, creating a positive environment.
  • Provided respite care services for primary caregivers in need of temporary relief from daily responsibilities as an In-Home Supportive Services provider.
  • Continuously updated professional knowledge through ongoing training opportunities or participation in industry-related seminars, offering clients the best possible support and care.
  • Assisted in meal planning and preparation according to dietary requirements, ensuring proper nutrition for each client.
  • Utilized problem-solving skills when facing challenging situations involving client behavior management strategies.
  • Facilitated transportation to medical appointments, social events, or errands as needed for greater client autonomy.
  • Maintained confidentiality of sensitive information concerning clients'' medical histories or personal lives without compromising service quality.
  • Collaborated with healthcare professionals to develop individualized care plans for each client, addressing specific needs and goals.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed individual care plans for clients based on specific needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Liaised with key accounts to deliver targeted administrative household support.

Delivery Specialist

Telos (TCG)
11.2019 - 03.2020
  • Delivery Specialist is responsible for ensuring each customer received outstanding service by providing a positive and friendly delivery experience, maintaining safe and efficient travel through selected Bay Area locations, completing accurate cash and inventory handling practices, and always providing the highest level of customer service
  • Process and deliver customer orders using Eaze Driver applications and Waze or Google navigation technology
  • End of shift reconciliation, i.e
  • Debt card, Cash, Orders and Product Inventory
  • Ability to communicate clearly, honestly and effectively with customers and staff in all situations
  • Ability to perceive and meet the need of customers and staff without directions
  • Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
  • Reduced vehicle downtime with regular maintenance checks, ensuring optimal functionality and reducing repair costs.
  • Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Documented all delivery transactions accurately, contributing to efficient inventory management practices.
  • Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
  • Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
  • Assisted in training new hires for successful integration into the team while sharing best practices on safe driving techniques and effective route planning strategies.
  • Managed time effectively by prioritizing tasks based on urgency and importance, maximizing daily productivity levels without compromising quality standards set forth by the company policy guidelines.
  • Contributed to sustainable business practices by consolidating deliveries whenever possible, reducing fuel consumption and overall carbon footprint.
  • Ensured the safety of delivered items by properly securing and handling packages during transport.
  • Streamlined package pick-up procedures from local drop-off points which consistently reduced waiting time for customers.
  • Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
  • Utilized technology effectively for real-time updates on package statuses, ensuring constant communication between dispatchers and customers.
  • Negotiated with vendors for cost-effective shipping rates, resulting in significant savings for the company without compromising service quality.
  • Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
  • Conducted thorough pre-and post-trip inspections of vehicles to guarantee compliance with safety regulations and prevent potential issues on the road.
  • Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
  • Followed company policies and procedures during shift.
  • Obtained signatures from customers upon delivery of goods.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
  • Reported customer questions, issues and complaints to management.
  • Reported issues found with delivery truck to next shift driver and shift lead.
  • Tracked delivery information, mileage, and fuel use while on shift.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained clean and orderly appearance while on shift.
  • Verified load against delivery ticket before beginning every shift.
  • Kept detailed records of deliveries and money received from customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Inspected load security and checked for damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Filled out load paperwork and DOT-mandated log books.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
  • Operated light trucks to deliver loads as far as [Number] miles from home location.

Mall CBD Kiosk Manager

Garden of Eden
10.2019 - 11.2019
  • Finalize Program Budget
  • Responsible for training of strong time management and organizational skills
  • Effective scheduling of team members to help optimize and maximize profit margins
  • Ensured effective partnership relationships w/ Vendors, Security, Property Management, Internal management
  • Express top-level operational excellence at store through appearance, cash handling, visual merchandising, loss prevention and inventory control
  • Organized special events and promotions to attract new customers and increase sales opportunities.
  • Improved sales performance through effective merchandise display and promotional strategies.
  • Facilitated effective communication among team members, encouraging collaboration towards shared goals.
  • Managed payroll functions for the kiosk staff while adhering to budgetary constraints.
  • Enhanced brand visibility with eye-catching kiosk designs and engaging customer interactions.
  • Continuously monitored competitor activity in order to adapt strategies that maintained the competitive edge in our niche market.
  • Collaborated with marketing teams to develop targeted advertising initiatives that drove foot traffic to the kiosk.
  • Led and motivated sales team to meet and exceed sales goals.
  • Monitored daily sales reports to identify trends and adjust strategies accordingly for maximum revenue generation.
  • Maintained accurate financial records, ensuring proper cash handling procedures were followed at all times.
  • Provided useful product guidance to assist customers with buying decisions.
  • Developed a high-performing team by recruiting, training, and mentoring staff members.
  • Fostered a positive work environment, leading to increased employee retention rates.
  • Optimized staffing schedules to balance customer service needs with labor cost management objectives.
  • Managed inventory control for optimal stock levels, reducing waste and maximizing profits.
  • Communicated product details and demonstrated benefits to connect with customers and complete sales.
  • Established strong vendor relationships for timely product deliveries and competitive pricing options.
  • Resolved customer complaints promptly, maintaining high levels of customer satisfaction and loyalty.
  • Increased customer satisfaction by implementing efficient kiosk operations and streamlining processes.
  • Recognized for surpassing sales quota by [Number]%.
  • Implemented loss prevention measures to minimize shrinkage and maintain profitability.
  • Conducted regular performance evaluations for team members, providing constructive feedback for professional growth.
  • Spearheaded quarterly reviews of business metrics to identify areas of opportunity or improvement, adjusting operational plans as necessary.
  • Collaborated with senior executives to design and implement innovative objectives to market [Name] products.
  • Coordinated with mall management to ensure compliance with all regulations and lease agreements.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Managed team of full-time and part-time staff, trained new workers and monitored performance.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Arranged special marketing initiatives and in-store promotions to successfully bring in $[Amount].
  • Collected and analyzed KPI information to track trends and make proactive changes to business operations plans.
  • Oversaw merchandising strategies to effectively showcase [Type] products with eye-catching displays.
  • Built boutique's reputation for effectively serving [Type] customers through careful staff management, effective customer relations and smooth service delivery.
  • Kept morale high with high-energy, collaborative leadership style, regularly incorporating employee feedback and tapping employees for important projects.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
  • Stayed on track to exceed [Number]% growth by skillfully managing personnel, inventory, and marketing resources.
  • Selected and managed vendors while overseeing cost of ownership.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Raised property accuracy and accountability by creating new automated tracking method.

Delivery Specialist

Hometown Heart
06.2018 - 04.2019
  • Completing accurate cash and inventory handling practices, and always providing the highest level of customer service
  • Understanding and embracing the mission of East Bay Therapeutics, affiliate organization(s), moreover, their roles in the industry and local and greater communities
  • Process and deliver customer orders using Eaze Driver applications and Waze or Google navigation technology
  • Debt cards, cash, return orders and product inventory
  • Ability to communicate clearly, honestly and effectively with customers and staff in all situations
  • Strong problem solving, customer service and interpersonal skills
  • Possess a valid driver's license and proof of insurance meeting at least 100/300 liability coverage all time
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
  • Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
  • Collaborated with team members to coordinate deliveries, resulting in seamless handoffs between drivers.
  • Coordinated consistent on-time deliveries of damage-free goods.
  • Improved delivery efficiency by optimizing routes and utilizing GPS tracking systems.
  • Reduced vehicle downtime with regular maintenance checks, ensuring optimal functionality and reducing repair costs.
  • Maintained strict adherence to delivery schedules, ensuring punctuality and reliability in meeting customer expectations.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Documented all delivery transactions accurately, contributing to efficient inventory management practices.
  • Assisted in warehouse operations for streamlined loading and unloading processes, increasing productivity levels.
  • Promoted safe driving at all times by observing all speed limits and keeping abreast of road conditions, weather, and other factors.
  • Assisted in training new hires for successful integration into the team while sharing best practices on safe driving techniques and effective route planning strategies.
  • Managed time effectively by prioritizing tasks based on urgency and importance, maximizing daily productivity levels without compromising quality standards set forth by the company policy guidelines.
  • Contributed to sustainable business practices by consolidating deliveries whenever possible, reducing fuel consumption and overall carbon footprint.
  • Ensured the safety of delivered items by properly securing and handling packages during transport.
  • Streamlined package pick-up procedures from local drop-off points which consistently reduced waiting time for customers.
  • Assessed vehicle for damage after each shift and kept it properly cleaned and maintained.
  • Utilized technology effectively for real-time updates on package statuses, ensuring constant communication between dispatchers and customers.
  • Negotiated with vendors for cost-effective shipping rates, resulting in significant savings for the company without compromising service quality.
  • Maintained accurate logs of deliveries and trips, proving details to manager at end of shifts.
  • Conducted thorough pre-and post-trip inspections of vehicles to guarantee compliance with safety regulations and prevent potential issues on the road.
  • Maintained excellent driving record by adhering to traffic rules and regulations, contributing to overall company reputation.
  • Followed company policies and procedures during shift.
  • Obtained signatures from customers upon delivery of goods.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
  • Reported customer questions, issues and complaints to management.
  • Reported issues found with delivery truck to next shift driver and shift lead.
  • Tracked delivery information, mileage, and fuel use while on shift.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained clean and orderly appearance while on shift.
  • Verified load against delivery ticket before beginning every shift.
  • Kept detailed records of deliveries and money received from customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Inspected load security and checked for damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Fostered positive working relationships with regular customers.
  • Operated light trucks to deliver loads as far as [Number] miles from home location.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Filled out load paperwork and DOT-mandated log books.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Protected people and equipment from hazardous materials by using correct procedures.

Director Social Enterprise

Peralta Service Corporation
09.2006 - 04.2016
  • Support Supervisory staff in maintaining organizational focus and the use of best business practices
  • Oversaw and monitored a 1.3 million dollar program
  • Developed the operations for the social enterprise focusing on good financial practices, customer satisfaction, and employee growth and development
  • Hire, train, and develop staff effectively within budget
  • Work with various in-house departments and city agencies to ensure a smooth flow of service coordination
  • Provided facilities and maintenance support to the 5 Unity Council Head Start Programs
  • Coordinate, facilitate and execute all Unity Council in-house General Construction projects
  • Monitor and control accounts receivable and accounts payable according to the budget
  • Develop and monitor financial reports for review and control of operating costs
  • Development, Implantation and Operation Safety Neighborhood Ambassador Program- Fruitvale District OPD reported crime reduction 25%
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Optimized inventory management to minimize costs and ensure product availability.
  • Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
  • Fostered culture of innovation, encouraging development of cutting-edge solutions.
  • Improved team morale and productivity by implementing comprehensive professional development program.
  • Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
  • Achieved remarkable turnaround of underperforming divisions through strategic leadership and restructuring.
  • Boosted operational efficiency by optimizing supply chain processes.
  • Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
  • Elevated company profile in industry by spearheading comprehensive rebranding initiative.
  • Reinforced company's competitive position by securing intellectual property rights and fostering innovation.
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
  • Streamlined project delivery mechanisms, significantly reducing time to market for new initiatives.
  • Drove significant market share growth with launch of innovative product lines.
  • Expanded into new markets, conducting thorough market analysis and establishing key local partnerships.
  • Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
  • Led cross-functional teams to exceed benchmarks for SLA delivery, staying on top of challenging schedules with multiple competing timelines.
  • Enhanced stakeholder satisfaction with timely and transparent communication strategies.
  • Enhanced data-driven decision-making by implementing advanced analytics and reporting tools.
  • Pioneered adoption of sustainable practices, leading to industry recognition and awards.
  • Secured lucrative partnerships to expand market reach, negotiating favorable terms.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Raised property accuracy and accountability by creating new automated tracking method.

General Manager

Peralta Service Corporation
01.2006 - 09.2014
  • Supervise a team of 45+ team members, Janitorial Staff and General Services Staff) to ensure that all contracts are properly and adequately maintained and staffed at all times
  • Oversee and monitor a 1.3 million dollar agency budget
  • Seek new contracts to increase the employment opportunities for individuals with barriers to employment
  • Hire, Counsel and Discipline staff as needed
  • Work with various in-house departments and city agencies to ensure a smooth flow of service coordination
  • Provide facilities and maintenance support to the 5 Unity Council Head Start Programs
  • Coordinate, facilitate and execute all Unity Council In-house General Construction projects
  • Provide facilities, maintenance and security for the Unity Council Administration Building
  • Provide commercial property management support for Unity Council tenants
  • Monitor and control accounts receivable and accounts payable according to the budget
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Reduced time to market for new products by optimizing development processes and enhancing cross-functional team collaboration.
  • Accelerated digital transformation by overseeing adoption of cloud-based solutions, improving data accessibility and security.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Pioneered corporate social responsibility program, building community engagement and enhancing brand reputation.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Spearheaded development of new market strategy, significantly enhancing brand recognition and customer base with innovative advertising campaigns.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
  • Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Cultivated strategic partnerships with industry leaders, enhancing brand credibility and access to new customer segments.
  • Implemented sustainability initiative, reducing energy consumption and waste, and promoting eco-friendly practices.
  • Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
  • Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Raised property accuracy and accountability by creating new automated tracking method.

Property Supervisor

Community Housing Partnership
01.2003 - 01.2005
  • Supervised a team of 60+ team members (Building Managers, Assistant Building Managers, Desk Clerks and Janitorial Staff) to ensure that all residential facilities are properly and adequately maintained (up to code) and staffed at all times
  • Hire, Counsel and discipline staff as needed
  • Work with various in-house departments and city agencies to ensure a smooth flow of service coordination
  • Operated site and capital budget development and regulatory reporting
  • Diligently worked with other service providers and community partners to ensure quality services and opportunities for residents
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Communicated with landlord regarding building and tenant issues.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Promptly responded to tenant complaints and concerns for over [Number] properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
  • Maintained current contract files as prescribed by company contract policies and procedures.
  • Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
  • Scheduled outside contractors for major maintenance issues.
  • Managed property budgets, ensuring financial goals were met while maintaining optimal operations and tenant satisfaction.
  • Trained and motivated leasing staff during bi-monthly trainings.
  • Prepared specifications, solicited bids, and approved subcontracts for building services.
  • Developed and executed plan to achieve and maintain [Number]% or better rate of occupancy.
  • Improved overall property value through strategic renovations, upgrades, and attractive landscaping projects.
  • Assessed property, compiled information, and wrote reports regarding findings for submission to director.
  • Increased property curb appeal through regular maintenance, landscaping improvements, and prompt responses to tenant feedback.
  • Oversaw on-site staff, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
  • Managed risk exposure by ensuring adequate insurance coverage for all properties under supervision.
  • Ensured prompt response times during emergencies or natural disasters by developing and implementing comprehensive emergency preparedness plans.
  • Organized community events for residents to foster a sense of belonging among tenants within the complex environment.
  • Reduced maintenance costs by negotiating contracts with vendors and establishing preventive maintenance schedules.
  • Coordinated move-in and move-out processes for tenants, streamlining the process and minimizing vacancy periods.
  • Developed strong relationships with tenants, fostering open communication channels and promoting community engagement.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans, and tenant outreach programs.
  • Maintained up-to-date knowledge of local housing laws and regulations to ensure full compliance throughout all properties supervised.
  • Monitored rent collection processes to ensure timely payments from tenants while minimizing delinquencies.
  • Developed, reviewed, and submitted property operating and capital budgets.
  • Prepared detailed reports for property owners, highlighting operational successes and areas for improvement.
  • Enhanced tenant satisfaction by addressing property-related concerns and implementing timely solutions.
  • Collaborated with legal teams to resolve disputes between tenants or address lease violations promptly.
  • Assisted in the acquisition of new properties by conducting market research, analyzing financial viability, and participating in negotiations.
  • Contributed to the development of company policies by sharing industry best practices and collaborating with peers in other departments.
  • Implemented marketing strategies to attract new tenants and increase occupancy rates.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Completed annual rent calculations using housing database software.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Generated professional networks by engaging in professional, industry and government organizations.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Planned special events such as lotteries, dedications and project tours.
  • Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Completed final move-out walk-throughs with tenants to identify required repairs.

Weatherization Specialist

Quality Conservation Services
01.2002 - 11.2005
  • Install energy savings measures to comply with the PG&E Energy Partners Program for low-income customers
  • Assisted in Energy Education for Low-Income customers

Education

Some College (No Degree) - Business - Leadership, Management and Business

Patten University
2433 Coolidge Ave. Oakland, Calif. 94601

Some College (No Degree) - In Home Support Services

IHSS Alameda County
County Of Alameda

Some College (No Degree) -

University of Phoenix
On Line

Some College (No Degree) - HUD Property Management

H.U.D,
In School

Some College (No Degree) - Certified Property Management

IAP Caeer College
On-Line

Certified I.R.E.M Property Management - Certified PM

IAP Career College
On-Line
01.1992

Some College (No Degree) - Electronics Welding, Tennis

Solano Community College
4000 Suisun Valley Rd. Fairfield, Ca

GED -

Suisun Adult School
900 Travis Blvd. Fairfield, Calif
01.1981

Skills

  • Promote Client Free Speech
  • Strategic Decision Making
  • Delivery Specialist
  • Active Driver
  • Proof of insurance
  • Strong Organizational Skills
  • Effective Problem Resolution
  • Adaptability to Change
  • Strong problem solving
  • Client Support
  • Strong Communication Abilities
  • Adhere to customer service standards
  • Team Training Expertise
  • Accounts payable
  • Effective Time Management
  • Personal Development Coaching
  • Real Estate Oversight
  • Team Leadership Experience
  • Inventory Management Skills

Accomplishments

Hello, my name is Harold Arthur Dees, and I was born in Erding, Germany. I was adopted on February 8th, 1957. On September 2nd, 1957, I was naturalized. My life was difficult due to the fact that I was Bi-racial child. My life was good due to my adopted parents Charles & Ozella Dees; I grew up in a middle-class child. My Dad was in the Air Force and my mom was a housewife.

On June 21st, 1968, I entered the Marine Corps through March 1, 1971. During my stay in the Marine Corps, I used Drugs and Alcohol.

S F Arrest record- February 1972 through April 1977

Alameda County Arrest Record- 9/13/1992

State of Nevada- Arrest Record June 1985 through

VA Fort Miley- Substance Abuse program from 10/13 to 10/28/ 1992- Graduated 14 days recovery program.

Swords to Plowshare Recovery Program-11/1/1991 thru 4/15/1992. Since my graduation from the Swords to plowshares Recovery program I have no contact with any law enforcement agency or arrest for any crimes. I have been clean and sober since 4/15/ 1993 28 years as the SF Arrest Record, Alameda County Arrest Record and the State of Nevada will also show, no further engagement with law enforcement.

Employment Bio

Mr. Dees comes to CHOC with diversified professional experience in directing workforce and economic development programs, social enterprises and has experience in property and asset management.

Most recently Harold served as Director of Social Enterprise for a Bay Area company, administering a large and diverse group of employees, stakeholders, and business lines and contracts that enabled job growth and expansion. This included streamlined business operations, creating financial efficiencies, improving customer satisfaction with a focus on employee professional growth and development.

He is a leader that values input and perspective, is open to new possibilities and experiences, and committed to unlocking the potential of individuals and community

Summary Of Accomplishments

Peralta Service Corporation, Oversaw the day to day operations of this Social Enterprise, 2006-2016, Increased annual revenue from $500K to 1.6 million, Employment growth from 21 to 50+ employees full time for 9 years, Contract Services for Business Improvement Districts, Festival Cleanup Services - Día de los Muertos

Community Boards And Involvement

  • 2006-2017, Founding & Board Chair, Village Connect
  • 2011-2014, Board Member, Concerned Black Men Inc.
  • 2001-2002, Mentor, After School Program at Monterey Pines

Professional Employment History

  • Delivery Specialist, Telos (TCG), Oakland, 11/01/19, 03/31/20, Ensured each customer received outstanding service by providing a positive and friendly delivery experience, Maintained safe and efficient travel through selected Bay Area locations, Completed accurate cash and inventory handling practices, Provided the highest level of customer service
  • Mall CBD Kiosk Manager, Garden of Eden, 10/01/19, 11/30/19, Finalized Program Budget, Responsible for training of strong time management and organizational skills, Effective scheduling of team members to help optimize and maximize profit margins, Ensured effective partnership relationships with Vendors, Security, Property Management, Internal management
  • In Home Supportive Services Provider, Alameda County, 03/01/18, 05/20/20, Preparing meals, Providing shopping Resources, Light Shared housework and shopping for groceries, Assist with Personal Bodily Assistance, Time Management of Client's pain management needs, Schedule appointments with their healthcare providers, Reporting responsibility for Client's personal safety including changes in a client's mental, physical or emotional state to Alameda County Adult Protective Services, Hoarding and Clutter experience- Senior+
  • Delivery Specialist, Hometown Heart, 06/01/18, 04/30/19, Completing accurate cash and inventory handling practices, Understanding and embracing the mission of East Bay Therapeutics, Process and deliver customer orders using Eaze Driver applications and Waze or Google navigation technology, Debt cards, cash, return orders and product inventory
  • In Home Supportive Services Provider, Alameda County, 04/01/17, Present, Preparing meals, Providing shopping Resources, Light Shared housework, Assist with Personal Bodily Assistance, Time Management of Client's pain management needs, Schedule appointments with their healthcare providers, Reporting responsibility for Client's personal safety including changes in a client's mental, physical or emotional state to Alameda County Adult Protective Services, Advance Care Directive-ACD Public Outings- Nature walks, Animal Care
  • Director Social Enterprise, Peralta Service Corporation, 09/01/06, 04/30/16, Support Supervisory staff in maintaining organizational focus and the use of best business practices, Oversaw and monitored a 1.3 million dollar program, Developed the operations for the social enterprise focusing on good financial practices, customer satisfaction, and employee growth and development, Hire, train, and develop staff effectively within budget, Work with various in-house departments and city agencies to ensure a smooth flow of service coordination, Provided facilities and maintenance support to the 5 Unity Council Head Start Programs, Coordinate, facilitate and execute all Unity Council in-house General Construction projects, Monitor and control accounts receivable and accounts payable according to the budget, Develop and monitor financial reports for review and control of operating costs, Development, Implementation and Operation Safety Neighborhood Ambassador Program- Fruitvale District OPD reported crime reduction 25%
  • General Manager, Peralta Service Corporation, 01/01/06, 09/30/14, Supervise a team of 45+ team members, Janitorial Staff and General Services Staff, Oversee and monitor a 1.3 million dollar agency budget, Seek new contracts to increase the employment opportunities for individuals with barriers to employment, Hire, Counsel and Discipline staff as needed, Work with various in-house departments and city agencies to ensure a smooth flow of service coordination, Provide facilities and maintenance support to the 5 Unity Council Head Start Programs, Coordinate, facilitate and execute all Unity Council In-house General Construction projects, Provide facilities, maintenance and security for the Unity Council Administration Building, Provide commercial property management support for Unity Council tenants, Monitor and control accounts receivable and accounts payable according to the budget
  • Property Supervisor, Community Housing Partnership, 04/01/03, 01/31/06, Supervised a team of 60+ team members (Building Managers, Assistant Building Managers, Desk Clerks and Janitorial Staff), Ensure that all residential facilities are properly and adequately maintained (up to code) and staffed at all times, Hire, Counsel and discipline staff as needed, Work with various in-house departments and city agencies to ensure a smooth flow of service coordination, Operated site and capital budget development and regulatory reporting, Diligently worked with other service providers and community partners to ensure quality services and opportunities for residents
  • Weatherization Specialist, Quality Conservation Services, 08/01/02, 03/31/03, Install energy savings measures to comply with the PG&E Energy Partners Program for low-income customers, Assisted in Energy Education for Low-Income customers

Summary Of Qualifications And Skills

  • Advocate for Client freedom of speech, decision making
  • Delivery Specialist Possess a valid driver's license and proof of insurance meeting at least 100/300 liability coverage at all times
  • Have a high level of organization, patience and flexibility
  • Strong problem solving, customer service and interpersonal skills
  • Ability to adhere to the highest Internal and External Customer Service standards at all time.
  • Training Teams experience
  • Accounts payable, Time management
  • Life Coaching
  • 13 years of Property Management experience
  • Supervisory experience
  • Inventory and Merchandising experience

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.
  • Certified Caregiving Consultant (CCC) - Caregiving.com.

Life Coaching Skills

Hello, my name is Harold Arthur Dees, and I was born in Erding, Germany. I was adopted on February 8th, 1957. On September 2nd, 1957, I was naturalized. My life was difficult due to the fact that I was Bi-racial child. My life was good due to my adopted parents Charles & Ozella Dees; I grew up in a middle-class child. My Dad was in the Air Force and my mom was a housewife.

On June 21st, 1968, I entered the Marine Corps through March 1, 1971. During my stay in the Marine Corps, I used Drugs and Alcohol.

S F Arrest record- February 1972 through April 1977

Alameda County Arrest Record- 9/13/1992

State of Nevada- Arrest Record June 1985 through

VA Fort Miley- Substance Abuse program from 10/13 to 10/28/ 1992- Graduated 14 days recovery program.

Swords to Plowshare Recovery Program-11/1/1991 thru 4/15/1992. Since my graduation from the Swords to plowshares Recovery program I have no contact with any law enforcement agency or arrest for any crimes. I have been clean and sober since 4/15/ 1993 28 years as the SF Arrest Record, Alameda County Arrest Record and the State of Nevada will also show, no further engagement with law enforcement.

Employment Bio

Mr. Dees comes to CHOC with diversified professional experience in directing workforce and economic development programs, social enterprises and has experience in property and asset management.

Most recently Harold served as Director of Social Enterprise for a Bay Area company, administering a large and diverse group of employees, stakeholders, and business lines and contracts that enabled job growth and expansion. This included streamlined business operations, creating financial efficiencies, improving customer satisfaction with a focus on employee professional growth and development.

He is a leader that values input and perspective, is open to new possibilities and experiences, and committed to unlocking the potential of individuals and community

Timeline

Delivery Specialist

Telos (TCG)
11.2019 - 03.2020

Mall CBD Kiosk Manager

Garden of Eden
10.2019 - 11.2019

Delivery Specialist

Hometown Heart
06.2018 - 04.2019

In Home Supportive Services Provider

Alameda County
03.2018 - 12.2025

In Home Supportive Services Provider

Alameda County
04.2017 - Current

Director Social Enterprise

Peralta Service Corporation
09.2006 - 04.2016

General Manager

Peralta Service Corporation
01.2006 - 09.2014

Property Supervisor

Community Housing Partnership
01.2003 - 01.2005

Weatherization Specialist

Quality Conservation Services
01.2002 - 11.2005
  • Basic Life Support (BLS) Certification - American Heart Association.
  • Certified Caregiving Consultant (CCC) - Caregiving.com.

Some College (No Degree) - Business - Leadership, Management and Business

Patten University

Some College (No Degree) - In Home Support Services

IHSS Alameda County

Some College (No Degree) -

University of Phoenix

Some College (No Degree) - HUD Property Management

H.U.D,

Some College (No Degree) - Certified Property Management

IAP Caeer College

Certified I.R.E.M Property Management - Certified PM

IAP Career College

Some College (No Degree) - Electronics Welding, Tennis

Solano Community College

GED -

Suisun Adult School
Harold Dees