Harold H. Howard Jr
Lyndhurst
Summary
Committed healthcare professional with extensive experience in patient onboarding and emergency response. Demonstrates exceptional customer service while ensuring compliance with HIPAA regulations and maintaining cleanliness and readiness of examination rooms for optimal patient care.
Overview
27
27
years of professional experience
Work History
Medical Assistant
Cleveland Clinic
Beachwood
12.2024 - Current
- Checked in patients for onboarding health screenings, ensuring timely preparation for appointments.
- Prepared examination rooms ensuring cleanliness and proper equipment availability.
- Maintained cleanliness and stocked examination rooms with necessary supplies to ensure readiness for incoming patients.
- Collected patient samples for laboratory testing, contributing to accurate diagnostics.
- Documented notes during patient visits.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answer phones and schedule appointments.
- Customer service.
Flight Attendant
United Airlines
Cleveland
07.1999 - 05.2024
- Trained in emergency response procedures to ensure passenger safety.
- Maintained strict compliance with FAA regulations.
- Demonstrated attention to detail in all tasks to maintain flight safety and efficiency.
- Delivered high-quality customer service to enhance passenger satisfaction.
- Adapted to changing work environments to meet team needs.
Education
Business Essentials Certificate -
Devry University
01-2025
Clinical Medical Assistant -
Med Certs
01-2024
Skills
- Clinical procedures
- Patient care techniques
- Sample collection
- HIPAA compliance
- Confidentiality assurance
- Safety certification
- Adaptability
- Collaborative teamwork
Timeline
Medical Assistant
Cleveland Clinic
12.2024 - Current
Flight Attendant
United Airlines
07.1999 - 05.2024
Business Essentials Certificate -
Devry University
Clinical Medical Assistant -
Med Certs