Harold J. Castillo
Waterbury
Summary
Attentive professional with a strong background in maintaining safety and security in diverse environments. Experienced in crisis intervention, conflict resolution, and effective communication, including bilingual capabilities. Committed to fostering positive relationships while ensuring maximum client satisfaction. Demonstrate excellent critical thinking, problem solving, and time management abilities in fast paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department of Corrections
Hartford
04.2025 - Current
- Monitored inmate behavior to maintain safety and security within the facility.
- Detected potential threats and quickly defused conflicts.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Responded to emergencies by implementing established protocols and procedures promptly.
Personal Care assistant
Liberty homecare
07.2020 - 03.2025
- Developed care plans tailored to individual client needs and preferences.
- Assisted clients with daily living activities and personal hygiene.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Conducted therapeutic activities to promote mental wellness and engagement.
- Implemented crisis intervention techniques during emergencies with patients.
Security Officer
Securitas inc.
03.2018 - 06.2020
- Monitored premises to ensure safety and security of individuals and property.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to alarms and incidents, following established protocols.
- Prepared detailed reports on daily activities and incidents for management review.
Education
High School Diploma -
John F. Kennedy High School
Waterbury, CT05-2016
Skills
- Inmate supervision
- Crisis intervention
- Emergency response
- Rule enforcement
- Security procedures
- Facility procedures
- Safety management
- Situational awareness
- Report writing
- Interpersonal communication
Certification
- CPR
- Correction Officer Certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Correctional Officer
Department of Corrections
04.2025 - Current
Personal Care assistant
Liberty homecare
07.2020 - 03.2025
Security Officer
Securitas inc.
03.2018 - 06.2020
High School Diploma -
John F. Kennedy High School