Harold Jenkins

As a Core / Grocery Manager for Sprouts Farmers Market I am responsible for overseeing the daily operations of the grocery department to ensure customers have a clean, well-stocked, and smoothly running shopping experience. I use our Power BI and KPI reports to track total sales, monitor sales trends, review top-performing products, and ensure product availability. I lead and coordinate team members, maintain merchandising standards, monitor inventory levels and product rotation, and partners with receiving and supply teams to reduce out-of-stocks. I help drive sales by supporting promotions, ensuring product quality and freshness, and verifying that labels, pricing, and planograms are accurate. My role also includes managing schedules, coaching staff on customer service and department processes, handling basic shrink and ordering concerns, and ensuring compliance with food safety, sanitation, and company policies.

• As a Store Manager I Lead and optimize store operations to achieve or exceed annual sales and profitability targets; consistently met/exceeded store KPIs. I Analyze sales data and KPIs to identify trends, forecast demand, and implement action plans resulting in sales growth. Collaborate with regional managers on promotions, store resets, and execution of strategic initiatives. Foster a positive store culture, communicate goals, provide recognition, and drive employee engagement. Manage cash handling, POS procedures, and banking procedures with zero discrepancies; strengthen cash controls. I Built and develop a high-performing team through strategic hiring, onboarding, coaching, and performance management. Deliver exceptional customer service; resolve escalated issues promptly to maintain customer satisfaction and loyalty. I Oversee inventory control, shrink reduction initiatives, receiving, stocking, and stock accuracy. I also Lead loss prevention efforts and conduct regular audits; implement safeguards reducing shrinkage. These were just a few of my duties as a Store Manager at Aldi Grocery.

• Saks Fifth Avenue has a long history of being a premiere Luxury Retailer and I was to keep the history alive by providing outstanding customer service, establishing and developing strong customer relationships, building individual sales volume and establishing new accounts. As a Department Sales Manager, I am responsible for overseeing daily department operations, driving sales performance, and delivering an exceptional luxury customer experience. I led, coach and developed sales associates to achieve individual and department sales goals while maintaining high standards of customer service and brand presentation. Managed employee scheduling, training, performance evaluation and team development. Monitored sale trends, productivity, inventory levels and merchandise presentation while executing visual merchandise standards, promotional initiatives and seasonal floor sets. I maintain company standards, control expenses, and consistently achieve business objectives in a fast-paced, high-end retail environment.
• Sales Manager: Bryan Kresge (561)504-1092

• While working here I was strictly a commission base Employee at Bloomingdales of Century City. I work and also help lead one of the most competitive departments that retail has to offer, Designer Women Shoes.
• Working in this department I gain the ability to maintain the high customer service expectations as well as building closer relationships with my customers resulting in incremental sales. Working here I’m also required to open two Bloomingdale’s credit accounts per week and perform daily numbers of task like opening and closing registers and Adding our profits of currency to our bank management that day. I also Contact clients weekly for appointments and information on new product. Being in this type of profession has strengthened my ability to perform phenomenal customer service skills as well as understanding the importance of each individual client.
• Sales Manager: Crissy Davis (310)772-7172; Kelvin (816)519-2893

• While working at Nordstrom of South Bay Galleria in the women shoes department. I was the top seller. I’ve won a Pacesetter Award which means I have exceeded the sale goal that was given to me and because of that I ultimately received a commission increase. I was the top three seller’s in the store out of almost 150 employees. I sold over seven hundred thousand dollars alone in women shoes last year. Some of my duties were to build customer relationships via telephone or email, getting feedback of their experience at Nordstrom. I also had to open/close the department, do any new floor changes for the upcoming season. I also was involved in maintaining the stock room and receiving new shipment.
• Supervisor Name: Madison (310)729-7864

• I was a Commission Base, Sales Associate for Macy. One of the most critical departments in the store. My duties were to make a sales goal everyday which was easily done and open/close the department and register as well as fill the floor with any missing Product. My position also entitled me to open at least two Macy’s credit card accounts a week, and every week I exceeded the two accounts that are required. Changing the sales floor, visually, due to company standards was often done by me. Setting up sales for the floor, receiving and sending shipment was done daily. I also was in charge of damages and job-outs being sent out. Since the job was commission base, I had to make a certain sales goal everyday which I always made. I also got recognize for being the only sales associate to sale 20 pairs of shoes in one transaction.
• Supervisor Name: Anthony (818) 970-2601

• I was an Operation Manager for VANS Co, one of the most vital manager roles within the store. Administration, Inventory Controlled, Monthly in Store Audits, Completing District Manager Operation audits and Retail operation Manual accountability were just some of my responsibilities I had. I handled all the operations for the store as well as the money we received and the money deposited into the bank. I also trained all new employees, managers and retrained current employees on store policies and standards so that they could be met by company goals. We in charge of inventory and sales reports, conference calls with District and Regional managers. I opened and closed the store and did the same for the cash register. I made sure daily sales were meet for the store goals and handled customer needs with excellent customer service. As a Store Manager I used effective time Management, set deadlines and was always proactive.
• Supervisor Name: Christie Ultsch (707)696-6914

• Opening and closing the store as well as the register. Made weekly schedules. Hired and recruited new employees. Perform excellent updates to the sales floor as well as the stockroom. Opened for the stockroom and the fitting room. merchandise recalled to company. I was also in charge of conference calls with district and regional managers and made sure the sales goal was meet. Receive and transfer shipments with excellent customer service. Face to face and over the phone. Held many meetings and was also in charge of Inventory of the whole store. Advertised any sale items the store offered.
• Supervisor name: Braden Spots (360)220-0364

• Received High School Diploma
• GPA: 3.3