Summary
Overview
Work History
Education
Skills
Other
Timeline
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HAROLD MEDINA

Sales and Design
Roswell,GA

Summary

Results-oriented Sales Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.

Reliable team player and strong communicator.

Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.

Expert retail sales professional offering [25] years' experience in retail customer service and retail management. Focused on exceeding sales goals.

Overview

29
29
years of professional experience

Work History

Cabinet and Appliance Sales Specialist

Lowes Home Improvment
Alpharetta, GA
05.2019 - 03.2022
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Trained and mentored new sales representatives.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Organized sales paperwork presented proposals and finalized contracts.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Processed accurate credit, debit, check and cash sales transactions for more than 15 customer orders per day
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences

Project Specialist, Interiors

Lowes Home Improvment
Alpharetta, GA
05.2018 - 05.2019
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Conducted walk-throughs with clients prior to project close, completing punchlists and answering all questions.
  • Increased customer satisfaction by 100% by solving problems and concerns effectively.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Sales Representative

Ackerman Security
Norcross, GA
09.2010 - 05.2018
  • Identified prospects' unique needs and supplied appropriate products and services.
  • Responded to telephone and in-person requests for information.
  • Visited clients on-site to give benefit-oriented sales presentations.
  • Prepared sales contracts.
  • Resolved customer concerns promptly and efficiently.
  • Presented latest merchandise to prospective buyers.
  • Dedicated to continuously improving sales abilities and product knowledge.

Sales Associate

Havertys Furniture
Atlanta, GA
08.1993 - 08.2010
  • Suggested accessories and complementary purchases.
  • Greeted customers and ascertained customers' needs.
  • Prepared merchandise for sales floor.
  • Trained and served as peer coach for new sales associates.
  • Provided repeat customers with exceptional care and attention.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Demonstrated use and care of merchandise.
  • Directed individuals to merchandise locations.

Education

Some College (No Degree) -

University of Iowa
Iowa City, IA

Aviation

University of Dubuque
Dubuque, IA

Skills

  • Computer literate
  • Creative
  • Positive and friendly
  • Excellent work ethic
  • Sales expertise
  • Customer service
  • Goal-oriented
  • Strong client relations

Other

Hobbies - Travel , Home Technology and Hiking.

Timeline

Cabinet and Appliance Sales Specialist

Lowes Home Improvment
05.2019 - 03.2022

Project Specialist, Interiors

Lowes Home Improvment
05.2018 - 05.2019

Sales Representative

Ackerman Security
09.2010 - 05.2018

Sales Associate

Havertys Furniture
08.1993 - 08.2010

Some College (No Degree) -

University of Iowa

Aviation

University of Dubuque

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HAROLD MEDINASales and Design