Harold Park
Duluth,GA
Summary
Dynamic team leader with proven skills in training, customer service, and collaboration. Demonstrated ability to resolve complaints promptly and maintain a positive work environment, ensuring exceptional dining experiences.
Overview
7
7
years of professional experience
Work History
Team Leader
Panera Bread
Lawrenceville, GA
01.2025 - Current
- Trained new employees on procedures and customer service standards.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Maintained a positive work environment that promoted collaboration between team members.
Specialist
Army
Lawrenceville, GA
07.2022 - 07.2028
- Coordinated training programs for personnel on safety and operational procedures.
- Participate in state and federal emergency response missions, contributing to rapid deployment efforts, and community support.
- Complete regular situational training exercises to improve decision-making, and adaptability under pressure.
Assistant Teacher
Promise Church
Suwanee, Georgia
06.2021 - 07.2021
- Assisted with organizing community events and church services for Promise Church.
- Coordinated with parents to communicate student progress and behavior.
- Facilitated small group discussions to enhance student engagement.
- Assisted in planning field trips and special events such as assemblies or performances.
Education
Some College (No Degree) - Nursing
Georgia Gwinnett College
Lawrenceville, GASkills
- Team leadership
- Customer service
- Employee training
- Emergency response
- Communication skills
- Decision making
- Teamwork and collaboration
- Client support
Languages
Korean
Limited
Accomplishments
Army Commendation Medal
Timeline
Team Leader
Panera Bread
01.2025 - Current
Specialist
Army
07.2022 - 07.2028
Assistant Teacher
Promise Church
06.2021 - 07.2021
Some College (No Degree) - Nursing
Georgia Gwinnett College