Harold Rypkema
Waldwick,NJ
Summary
Results-driven professional with expertise in sales, loan processing, and regulatory compliance. Proven ability to manage client inquiries and develop tailored mortgage solutions, ensuring customer satisfaction and operational efficiency.
Overview
36
36
years of professional experience
Work History
Assistant Branch Manager/Licensed Sales Producer
Absolute Home Mortgage Corp
Wayne, New Jersey
07.2017 - 02.2025
- Assisted branch manager in daily operations and customer service activities.
- Managed client inquiries and provided solutions for mortgage-related issues.
- Demonstrated expertise and reasoned guidance regarding loan products, lines of credit, and account options.
- Analyzed client needs to recommend suitable mortgage solutions.
- Educated clients about mortgage options and financial products.
- Coordinated loan processing and documentation to ensure compliance with regulations.
- Facilitated training sessions for new employees to enhance skills and knowledge.
Assistant Branch Manager/Licensed Sales Producer
Customized Mortgage Solutions
Whippany, New Jersey
06.2012 - 02.2017
- Managed client inquiries and provided solutions for mortgage-related issues.
- Coordinated loan processing and documentation to ensure compliance with regulations.
- Developed marketing strategies to promote mortgage products within the community.
- Assisted branch manager in daily operations and customer service activities.
- Facilitated training sessions for new employees to enhance skills and knowledge.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Maintained a positive relationship with customers by responding promptly to inquiries or complaints.
Senior VP of Institutional Sales/Jr. Partner
Maxim Group LLc
New York, New York
02.2002 - 05.2012
- Led strategic sales initiatives to expand market share and drive revenue growth.
- Fostered relationships with key clients to ensure long-term business partnerships.
- Contacted current and potential clients to promote products and services.
- Used cold calling and networking to sell products and services.
- Participated in trade shows and conferences to network with key industry players.
- Ensured compliance with all applicable laws and regulations governing selling activities.
- Utilized CRM software to manage customer interactions and sales processes efficiently.
Institutional Sales Trader
NDB Capital Group
Jersey City, New Jersey
08.1997 - 02.2002
- Executed trades on behalf of institutional investors including hedge funds, mutual funds, pension funds, insurance companies.
- Executed trading strategies to optimize client portfolios and enhance market positions.
- Managed trade execution processes across multiple asset classes effectively.
- Developed relationships with institutional clients to foster trust and loyalty.
- Monitored real-time market activities to identify trading opportunities promptly.
- Coordinated with other departments such as research, operations, legal and compliance to ensure smooth functioning of sales trading operations.
Catering Manager
The Market Basket
Franklin Lakes, New Jersey
09.1988 - 07.2000
- Managed catering operations for diverse events and client needs.
- Supervised catering staff during events to ensure efficient service delivery.
- Coordinated with vendors to ensure quality food supplies and timely deliveries.
- Scheduled staff shifts to maintain adequate coverage for events and operations.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Trained new team members on service standards and food safety protocols.
- Resolved customer complaints promptly and professionally while maintaining good relations with clients.
Education
Hotel Restaurant Management
New Hampshire College
Manchester, NH05-1991
High School Diploma -
Ramapo High School
Franklin Lakes, NJ06-1989
Skills
- Loan processing
- Regulatory compliance
- Loan application evaluation
- Mortgage education
- Client relationship management
- Client acquisition
- Sales strategy
- Sales analysis
- Business development
- Leadership skills
- Problem solving
- Communication strategies
- Financial services
Timeline
Assistant Branch Manager/Licensed Sales Producer
Absolute Home Mortgage Corp
07.2017 - 02.2025
Assistant Branch Manager/Licensed Sales Producer
Customized Mortgage Solutions
06.2012 - 02.2017
Senior VP of Institutional Sales/Jr. Partner
Maxim Group LLc
02.2002 - 05.2012
Institutional Sales Trader
NDB Capital Group
08.1997 - 02.2002
Catering Manager
The Market Basket
09.1988 - 07.2000
Hotel Restaurant Management
New Hampshire College
High School Diploma -
Ramapo High School