Professional American Sign Language Interpreter with 29 years of experience helping diverse individuals. Moves easily between ASL and Spoken English without missing details. Focused on advancing vocabulary, idiomatic, and cultural understanding with up-to-date knowledge. A strong ability to maintain professional boundaries, and provide effective and accurate interpreting services for the Deaf and Hard of Hearing community.
Overview
29
29
years of professional experience
Work History
Video Relay Interpreter
Purple Communications, Inc
Columbus, Ohio
10.2015 - Current
Provide video relay interpreting services to Deaf individuals utilizing video phone technology.
Utilized a video conferencing platform to facilitate video conference interpreting.
Interpreted various subject matter from day to day casual conversations to complex business conversations, including but not limited to education, medical, technology focused professional discussions.
Teamed with fellow colleagues in the industry to provide support during difficult or complex interpreting situations.
Possess a strong knowledge of problem solving with computer technology, while working from a home office environment and adherence to the FCC strict guidelines and requirements.
Adhered to ethical codes of practice while protecting information confidentiality.
Video Remote Interpreter
Language Access Network
Columbus, OH
06.2009 - 10.2015
Facilitated communication between non-English speaking patients and healthcare providers.
Maintained confidentiality regarding all interpreted information while adhering to professional standards of ethics.
Identified and resolved conflicts in translation or interpretation of words or concepts in a medical setting, between patients and medical providers.
Attended training sessions on new technologies used in the field of interpreting.
Participated in weekly team meetings with other interpreters to discuss best practices.
Conducted research to ensure accurate understanding of medical terminology and colloquialisms.
Completed day-to-day duties accurately and efficiently.
Video Relay Interpreter
Sorenson Communications
Columbus, Ohio
01.2006 - 08.2010
Facilitated communication between hearing persons and Deaf or Hard-of-Hearing persons using Video Relay Interpreting technology.
Adhered to ethical codes protecting information confidentiality.
Interpreted conference calls and other phone communications in real-time.
Interpreted spoken words simultaneously orally and American Sign Language, maintaining message content and style.
Completed day-to-day duties accurately and efficiently.
Exceeded customer satisfaction by providing effective and accurate interpretations.
American Sign Language Interpreter
Central Ohio Interpreting Network
Columbus, Ohio
04.1995 - 12.2007
Provided accurate interpretation of conversations between parties with using spoken English, and American Sign Language.
Delivered real-time, accurate oral translations and interpretations for clients.
Collaborated with other interpreters working as team interpreters to ensure accuracy of interpretation services.
Adhered to ethical codes protecting information confidentiality.
Adjusted interpretations to clients cognitive level and collaborated with other team members as necessary, to ensure comprehension and language accuracy.
Provided American Sign Language interpreting services in a variety of professional settings, from college level education classes, medical appointments, and other various professional requests for service to Deaf and Hard of Hearing clients.
Education
High School Diploma -
Grove City High School
Grove City, OH
06-1997
Skills
Client Support
Interpersonal Communication
American Sign Language Fluency
Attention to Detail
Accurate and concise interpreting
Excellent Customer Service
Clear Understanding of Cultural Mediation
Adherence to Professional Conduct and Code of Ethics