Harold Williams,Jr.
Produce Assistant Manager
Hyattsville,USA
Summary
Dynamic professional with extensive experience in produce management at Giant Food, excelling in quality control and product ordering. Proven ability to enhance customer service and optimize stock rotation, ensuring fresh inventory. Skilled in task delegation and waste reduction, consistently achieving operational efficiency and high standards in a fast-paced environment.
Overview
29
29
years of professional experience
Work History
Assistant Produce Manager
Giant Food
Largo, MD
12.2011 - Current
- Bagged groceries efficiently for cashiers to streamline checkout process.
- Collected and returned shopping carts from various locations to enhance store organization and customer convenience.
- Led daily operations in Produce Department by restocking bananas and managing quality control of fruits and vegetables. Organized bruised bananas for discounted sale, ensured fresh produce was displayed, and removed poor quality items to maintain high standards of freshness and appearance. Managed inventory by unloading pallets and restocking sections systematically, including preparing lettuce and herbs for sale, while ensuring proper storage and hygiene standards.
- Utilized ScanGun to remove out-of-date, damaged, and poor quality items from inventory in Produce and Cut Fruit Departments. Compiled and submitted orders for Produce Department to ensure optimal stock levels and availability.
Stock Clerk
Dollar Tree
Landover Hills, MD
05.2010 - 12.2011
- Stock Clerk: (Duties included, but were not limited to the following.) Help unload trailer, work assigned U-boats, build and/or restock end-caps. Help unload Frozen Food trailer(s), restock frozen/dairy section, and set up product floor displays. Keep work area clear of cardboard and trash, and help co-workers remove all cardboard and trash from store to dumpster out back of store.
- Stocked shelves with merchandise to maintain store organization.
- Assisted customers in locating products and answering inquiries.
- Managed inventory levels through regular stock checks and replenishment.
Frozen/Dairy Clerk
Wal-Mart
Landover Hills, MD
02.2009 - 05.2010
- Frozen/Dairy Clerk: (Duties included, but were not limited to the following.) Restock Frozen Food department display cases/end-cap/bunker, help restock Dairy display cases, and end-cap.Change price signs when necessary.Help keep overstock freezer and cooler organized. Help keep work area clear of trash, assist co-workers with cardboard bails, and remove pallets from indoor receiving area to stack area outside rear of store.
- Stocked dairy products according to company guidelines and product rotation standards.
- Assisted customers in locating and selecting dairy items, providing exceptional service.
- Maintained cleanliness and organization of the dairy section to ensure compliance.
Unarmed Security Guard
Securitas
Silver Spring, MD
02.2008 - 02.2009
- Unarmed Security Guard: (Duties included, but were not limited to the following.) Patrol inside of store, periodically do zone-checks.Do bag checks, fill out incident reports, sign statements, and detour/prevent thefts.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify potential security risks and hazards.
- Responded promptly to alarms and incidents, coordinating with emergency services when necessary.
Greeter
Dollar Tree
Landover Hills, MD
10.2006 - 02.2009
- Greeter: (Duties included,but were not limited to the following.) Greet customers at the door, and hand out shopping baskets.
- Stock Clerk: (Duties included, but were not limited to the following.) Help unload Frozen Food and Dairy trailers, work assigned U-boats, build and/or restock end-caps, and keep work area clear of cardboard and trash. Restock Frozen Food and Dairy section, set up product displays, and help retrieve shopping carts from parking lot after store closed.
- Greeted customers warmly at entry to enhance their shopping experience.
- Assisted customers in locating products within the store layout.
- Provided information about promotions and discounts to shoppers.
Stock Clerk
Giant Food
Cheverly, MD
11.2005 - 10.2006
- Stock Clerk: (Duties included, but were not limited to the following.) Unlock main door to let overnight stock crew in on nights when overnight stock captain is off work, and use code to disarm store security alarm. Unlock, and help unload Stock trailer/Overstock trailer. Help crew dispense stock to assigned isles, and work assigned isles. Keep work area clear of cardboard and trash, rebuild/restock end-caps, change price signs when necessary.Help restock Frozen Food/Dairy department, and help co-workers with cardboard bails.
- Stocked shelves with merchandise to maintain organized presentation.
- Assisted customers in locating products and answering inquiries.
- Managed inventory levels through regular stock counts and updates.
Unarmed Security Guard
Allied Security/Allied Barton Security
Arlington, VA
04.2003 - 11.2005
- Unarmed Security Guard: (Duties included, but were not limited to the following.) Patrol inside store, periodically perform zone-checks, and do bag checks. Fill out incident reports, sign statements, and detour/prevent thefts.
- Monitored premises to ensure safety and security of property and personnel.
- Patrolled assigned areas to deter and detect unauthorized activities.
- Responded promptly to alarms and emergencies, following established protocols.
Cashier
Chandlers Drug & Medical Supplies
Landover Hills, MD
09.2002 - 08.2003
- Cashier: (Duties included,but were not limited to the following.) Assist customer(s) with purchases,and locating & purchasing specific medical supplies,etc..Pharmacist Technician: (Duties included, but were not limited to the following.) Assist customer(s) with regular purchases,locating and purchasing specific items,and with Medicaid/Medicare forms during purchases.And,restock shelves.Help fill prescriptions(count pills,bottle them,and put all proper labels along with patient I.D. labels on them).Assist customer(s) with prescription refill's placed over the phone,with prescription delivery requests over the phone.Also,assist customer(s) with item returns,exchanges,and rain checks.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations.
- Managed cash register operations and balanced cash drawers daily.
Cashier/Sales Floor Assistant
Montgomery Wards
Landover Hills, MD
10.2000 - 03.2001
- Cashier/Sales Floor Assistant: (Duties included,but were not limited to the following.) Assist customer(s) with specific item purchases,exchanges,refunds, and rain checks.Also,set-up scheduled home delivery,and installation of satellite TV systems.Upon customer request.
- Processed customer transactions accurately and efficiently at Montgomery Wards.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided exceptional service.
Cashier
CVS Pharmacy
Riverdale, MD
08.1997 - 05.1998
- Assisted customers with purchases, returns, and exchanges while restocking department to maintain product availability.
- Counted cash drawer with management to ensure accuracy of daily transactions.
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and recommendations daily.
- Maintained accurate cash register balances throughout shifts consistently.
Education
High school or equivalent -
Tall Oaks Vocational High School
Bowie, MD06-1996
None -
Eleanor Roosevelt High School
Greenbelt, MD11-1995
Skills
- Produce management
- Inventory Management
- Quality control
- Sanitation Procedures
- Inventory procurement
- Stock rotation
- Produce washing
- Produce trimming
- Merchandise restocking
- Waste management
- Order documentation
- Task delegation
- Customer service
- Security
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Produce Manager
Giant Food
12.2011 - Current
Stock Clerk
Dollar Tree
05.2010 - 12.2011
Frozen/Dairy Clerk
Wal-Mart
02.2009 - 05.2010
Unarmed Security Guard
Securitas
02.2008 - 02.2009
Greeter
Dollar Tree
10.2006 - 02.2009
Stock Clerk
Giant Food
11.2005 - 10.2006
Unarmed Security Guard
Allied Security/Allied Barton Security
04.2003 - 11.2005
Cashier
Chandlers Drug & Medical Supplies
09.2002 - 08.2003
Cashier/Sales Floor Assistant
Montgomery Wards
10.2000 - 03.2001
Cashier
CVS Pharmacy
08.1997 - 05.1998
High school or equivalent -
Tall Oaks Vocational High School
None -
Eleanor Roosevelt High School