HAROLD ANTHONY VALDEZ

BRAD OWNED A FIVE TON DUAL REAR AXLE WORK TRUCK. WITH THE TRUCK AND FLAT BED TRAILER HE HAULDED EVERYTHING AND ANYTHING THAT WOULD BE NEEDED AT THE JOB SIGHTS. IT HAD A 35 FOOT DUAL AXLE FLAT BED TRAILER BEHIND IT. SO, ADDED TOGETHER THE TWO WERE 52FT. IN LEGNTH.

I QUICKLY BECAME THE DESIGNATED TRUCK DRIVER THROUGHOUT THAT SUMMER.

I HAULED ROCK, TREES, SHRUBS, ETC., ETC. - SOMETIME HUGE LOADS WEIGHING 20 OR MORE TONS.

I FILLED IT WITH 30 OR 40

GALLONS OF GAS ROUTINELY.

FUN TIMES!

• Guided customers in identifying products and delivered infor5med suggestions to enhance their shopping experience.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Assisted management in implementing promotional strategies to boost sales during peak seasons or events.
• Maintained customer confidentiality by protecting sensitive information during transactions.
• Executed cash and credit card transaction processes, guaranteeing precision and compliance with financial protocols.
• Balanced cash drawer at the end of each shift, ensuring accuracy and accountability for all transactions.
• Offered basic technical support for clients on wide range of company products.

Investigated and resolved customer inquiries and complaints quickly.

• Provided outstanding service with a welcoming and approachable attitude, fostering customer loyalty.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• I HAD MANY WEEKS WHEN I SOLD OVER $5,000. IN RETAIL SAILS. SOME WEEKS AS HIGH AS $8,500.
• HIGHEST EVER SALES WAS $8,700.+.
• SHUCKS, I JUST MISSED THE $9,000. MARK THAT WEEK.
• I ORDERED AND PAID FOR MY OWN AREA RUG INVENTORY. THERE WERE COUNTLESS TIMES WHEN I HAD A FEW OR SEVERAL RUGS, WHICH ARRIVED IN WITH A QUITE LARGE ORDER OF RUGS BUT WERE ALREADY SOLD. AND THE CUSTOMER WAS SIMPLY WAITING FOR THEIR RUG, OR RUGS, TO ARRIVE FROM OUT OF STATE. ALL OF MY WHOLSALERS WERE IN OTHER STATES. AND, ALL MY RUGS WERE MADE OVERSEAS.
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• Provided exceptional customer service, ensuring positive dining experiences for all patrons.
• Assisted in training new staff on restaurant procedures and menu offerings.
• Managed multiple tables efficiently, prioritizing tasks to enhance service speed.
• Collaborated with kitchen staff to ensure timely and accurate order delivery.
• Implemented feedback processes to improve service quality and customer satisfaction.
• Resolved guest complaints promptly, fostering a welcoming atmosphere for repeat visits.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Assisted in training new waitstaff, sharing best practices and improving overall team performance.
• Promoted specials or upsold items to increase average check amount.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
• Checked guests' identification before serving alcoholic beverages.
• Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.