Haronica Richardson
Fredericksburg,VA
Summary
Dynamic professional with a proven track record at WPS Health Solutions, enhancing claim processing efficiency and maintaining high accuracy levels. Expert in claims analysis and interpersonal communication, I have significantly improved client satisfaction and operational workflows. Skilled in data interpretation and software proficiency, my approach transforms challenges into streamlined solutions.
Overview
10
10
years of professional experience
Work History
Claims Analyst
WPS Health Solutions
Remote
04.2022 - Current
- Managed high-volume workloads while maintaining strict deadlines for claim submissions and resolutions.
- Maintained a high level of accuracy and attention to detail when reviewing submitted claims for completeness and correctness, contributing to the overall quality of processed claims.
- Improved claim processing efficiency by implementing streamlined procedures and workflow adjustments.
- Utilized excellent analytical and problem-solving skills to quickly and accurately assess insurance claims.
- Verified client information by analyzing existing evidence on file.
- Utilized ICD-10 coding to accurately process and classify claims.
Front Desk Receptionist
Generations of Women
Fredericksburg, VA
03.2018 - 02.2022
- Managed front desk operations at a medical office, ensuring a welcoming and professional environment for patients.
- Oversaw front desk functions in a medical office, facilitating smooth patient interactions and scheduling processes.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
- Maintained strict adherence to HIPAA standards, protecting patient privacy and handling confidential data securely.
Caregiver
Home Instead
Fredericksburg, VA
06.2015 - 02.2018
- Provided compassionate care to seniors with intellectual disabilities, ensuring their safety and well-being.
- Provided comprehensive home care services, ensuring a safe and supportive living environment.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
Education
Spotsylvania High
2006
Skills
- Claims
- Claims analysis
- Data interpretation
- Interpersonal and written communication
- Proficient in software
- Claims review
Timeline
Claims Analyst
WPS Health Solutions
04.2022 - Current
Front Desk Receptionist
Generations of Women
03.2018 - 02.2022
Caregiver
Home Instead
06.2015 - 02.2018
Spotsylvania High