Haroon Basha P S
Tampa,FL
Summary
A results-driven consultant with strong focus on delivering impactful business solutions. Proven track record in analyzing and enhancing business processes to align with organizational goals. Recognized for strong collaboration and adaptability, contributing to successful project outcomes. Expertise in Multiple ERP systems and process optimization. At present, experienced and specialized in MS D365 F&O and Sonata IP CTRM.
Overview
15
15
years of professional experience
Work History
Lead Functional Consultant (TMS international)
Sonata Software Limited
06.2023 - Current
- Design Functional design document, Test cases writing and Testing, involve in Estimation preparations and Deliverable.
- Collaborate and work with organization wide cross functional teams to perform core activities including understanding Business Requirements, Proposal and Solution Offerings, Product Demonstrations, Proof of concepts, Budgeting etc. to drive a prospect sale.
- Demonstrate consultancy experience with key stakeholders and clients.
- Understand the functional capabilities and limitations for out of the box functionality as well as custom code
- Perform detailed fitment gap analysis based on client business requirements.
- Logical approach to problem solving and the structured introduction of change into operational systems
- Expertise in solution proposals that included scope, assumptions, implementation plan, technology solution option, recommendations as well as estimations.
- Identify creative workarounds to meet customers’ requirements without the need of custom code developments (Low code/ No code) and match them with technological capabilities and with Microsoft's continuous release plans.
- Identify Bugs and track them in DevOps, estimating turnaround time for bug fixes.
- Collaborate with the Data migration team to provide feasible solutions on Data load orders, required entity fixes
- Provide Training to stakeholders who are new to Sonata IP - CTRM
- Maintain Legal entity setup and CTRM related setups in Gold configuration environment.
CTRM & SCM Functional consultant (Lamex Foods Project)
Sonata Software Limited
03.2021 - 06.2023
- Designed FDDs, authored test cases, conducted testing, and contributed to estimations and deliverables.
- Engage with Lamex SMEs to provide timely solutions and gather feedback on FDDs.
- Track bugs in DevOps and estimated turnaround times for fixes.
- Support the Data Migration team with load sequencing and entity-level fixes.
- Deliver CTRM training to new team members.
- Coordinate with the Development team on estimations and technical feasibility for new requirements.
- Demonstrate Business users at the end of each functional design deliverables and feedback noted.
- Accomplished Client appreciation and multiple DNA awards from Sonata PM.
Application Support Analyst
Epicor Software India Pvt Ltd
11.2015 - 03.2021
- Prophet-21: One of the wholesale distribution ERP software which utilizes a Windows-based platform and SQL Server database. Also, it comprises different modules like Order to Cash (O2C), Procure to Pay (P2P) and Customer Relationship Management (CRM). It is user friendly incorporating Inventory Management, Warehouse Management, Purchasing Automation, Financial Management and Reporting features.
- Supported US and Canada distributors with functional and application issues while providing technical assistance to Development and Product Management teams.
- Managed tickets and reports using Scopus and Service-Now, troubleshooting application errors and ensuring SLA compliance.
- Replicated issues in customer databases, coordinated fixes, applied software builds, and performed live troubleshooting during deployments.
- Assisted the Testing team with manual testing and created knowledge base articles to facilitate issue resolution.
- Handled data-related issues using SQL Server Profiler, provided scripts, and delivered ERP-related technical support, including bug logging.
- Trained new hires and shared knowledge to enhance team capabilities.
- Participated in stakeholder calls and process transition meetings to ensure smooth operations.
- Implemented new features, resolved critical enhancement requests, and customized Epicor using Dynachange business rules and custom controls.
Senior Process Associate
Hewlett Packard Ind Pvt Ltd
12.2011 - 10.2015
- Validate PRs and process RFQs.
- Create and manage Purchase Orders in SAP MM (ME21N, ME22N, ME23N, ME2N, MDO4, Z020).
- Send POs to suppliers, track delivery confirmations, and generate PR/PO reports.
- Manage logistics, verify parts delivery to correct warehouses, and follow up on shipments.
- Resolve queries from customers, suppliers, warehouse, and finance teams.
- Manage product lifecycle and availability dates for PSG products (Desktops, Notebooks, Workstations).
- Test configurations on EZ config server and identify unbuildable configurations in Checker (Clic).
- Handle customer queries and conduct regular calls on business workflows.
- Maintain and automate reports using Excel (including macros) and SAP MM module.
- Validating Engineering Change order requests and writing an ECO in My PIM Tool. Updating RAS, price information of SKU based on EC.
- Bill of Materials (BOM) Change in SAP by Using the Transaction codes CS02, MM02 & ZSRP as per the request in ECO.
Senior Credits and Collections Executive
Dell International Services
10.2010 - 12.2011
- Handled the claims submissions USA clients through calling system, exposure to Revenue Cycle Management
- Co-ordinate with clients for issues and queries resolution; Maintenance and reporting of actions carried to superior periodically
- Achieved more than the target and managed the payment systems
- Deliverables as Credits and Collection Executive:
Education
Bachelor of Business Administration (B.B.A) -
The New College (The Madras University)
Higher Secondary Examination - undefined
Mazharul Uloom Higher Secondary School
High School (SSLC) Examination - undefined
Govt. High School
Skills
- Software implementation
- Business process analysis; workflows
- ERP expertise
- Requirements gathering
- Testing strategies
- Client training
- Data migration
- Solution design
- Teamwork and collaboration
- Problem-solving abilities
Timeline
Lead Functional Consultant (TMS international)
Sonata Software Limited
06.2023 - Current
CTRM & SCM Functional consultant (Lamex Foods Project)
Sonata Software Limited
03.2021 - 06.2023
Application Support Analyst
Epicor Software India Pvt Ltd
11.2015 - 03.2021
Senior Process Associate
Hewlett Packard Ind Pvt Ltd
12.2011 - 10.2015
Senior Credits and Collections Executive
Dell International Services
10.2010 - 12.2011
Higher Secondary Examination - undefined
Mazharul Uloom Higher Secondary School
High School (SSLC) Examination - undefined
Govt. High School
Bachelor of Business Administration (B.B.A) -
The New College (The Madras University)
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