Haroon Rashid
Philadelphia,PA
Summary
Dynamic and self-motivated professional with extensive experience in customer service at Hudson Group Inc. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at time management and maintaining safety compliance, ensuring smooth operations and fostering repeat business. Quick learner with a strong commitment to excellence.
Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Overview
9
9
years of professional experience
Work History
Gopuff and Uber Eats Delivery Driver
GoPuff & Uber Eats
Philadelphia, PA
01.2025 - Current
- Delivered goods in a timely fashion.
- Utilized GPS and maps for efficient route planning.
- Drove safely in all weather conditions.
- Received daily delivery instructions and route assignments from dispatch.
- Customer Service
- Vehicle maintenance
- Communication
- Problem-solving
- Picking up and delivering customer order
Specialty Sales Associate
Hudson Group Inc.
Philadelphia, PA
06.2023 - 11.2024
- Demonstrated expertise of products by providing detailed information on product features and benefits.
- Listened to customer needs to identify and recommend best products and services.
- Provided exceptional customer service by greeting customers in a friendly, knowledgeable manner.
- Received and processed cash and credit payments for in-store purchases.
- Performed daily opening and closing duties including counting register funds.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Greeted customers entering the store warmly while offering assistance throughout their visit.
Cashier and Server
Gachi Sushi And Noodles, PHL Airport
Philadelphia, PA
01.2023 - 06.2023
- Ensured compliance with all safety regulations within the store environment.
- Counted and balanced cashier drawers.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Served customers accordingly to what they ordered.
- Informed customers of daily specials and signature menu items.
- Upheld high standards of sanitation in accordance with health department regulations.
Packer
Cart.com
New Jersey , NJ
10.2022 - 11.2022
- Adjusted packing methods based on product type and size for optimal protection.
- Ensured work area was clean and organized, adhering to safety regulations.
- Inspected packages for accuracy and completeness before shipping.
- Followed detailed packing instructions to meet specific customer requirements.
- Packed products in accordance with specified instructions.
- Used RF scanners
- Inspected items for damage or defects prior to packing to ensure quality control.
- Adhered to company safety and sanitation policies.
Heat Press Operator
Owners
Port Moresby, Papua New Guinea
10.2021 - 07.2022
- Reviewed job orders to determine amount of paper needed, ink color and potential special instructions.
- Verified accuracy of artwork before transferring it onto garments.
- Loaded printing press with paper and modified margins to comply with paper size requirements.
- Maintained and operated heat press machines to transfer designs onto apparel and mugs
- Adjusted temperature, pressure, timer, and other settings as necessary for specific projects.
Computer Repair Technician
Freelancers Union
Port Moresby , Papua New Guinea
02.2016 - 07.2022
- Assessed and identified issues and quickly resolved to restore functionality.
- Replaced defective mechanical and electrical parts with soldering irons following diagrams.
- Checked in computers and performed diagnostics for repair.
- Resolved printer issues by troubleshooting drivers or replacing faulty parts.
- Inspected damaged, worn and faulty parts and performed appropriate adjustments and replacements.
- Offered repair or service options to help customers make decisions.
Electrician
Freelancers Union
Port Moresby, Papua New Guinea
02.2016 - 07.2022
- Resolved safety issues related to faulty wiring installation practices in a timely manner.
- Pulled insulated wires or cables through conduits to complete circuits.
- Connected wires to circuit breakers.
- Supervised helpers and assessed completed tasks, offering guidance and encouragement.
Convenient Store Owner
Owners
Port Moresby, Papua New Guinea
12.2017 - 05.2018
- Maintained records of sales, profits and losses within the store.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Cultivated relationships with customers to promote repeat business.
- Managed inventory levels, restocking shelves as needed.
- Assisted with purchasing decisions based on customer demand and current market conditions.
Education
High School Diploma -
B.E.H.S No, 6
Yangon, Myanmar 03-2010
Skills
- Customer service
- Safety compliance
- Time management
- Communication skills
- Problem solving
- Adaptability
- Safe driving
- Effective communication
- Self motivated
- Multitasking ability
- Teamwork and collaboration
- Quick learner
Timeline
Gopuff and Uber Eats Delivery Driver
GoPuff & Uber Eats
01.2025 - Current
Specialty Sales Associate
Hudson Group Inc.
06.2023 - 11.2024
Cashier and Server
Gachi Sushi And Noodles, PHL Airport
01.2023 - 06.2023
Packer
Cart.com
10.2022 - 11.2022
Heat Press Operator
Owners
10.2021 - 07.2022
Convenient Store Owner
Owners
12.2017 - 05.2018
Computer Repair Technician
Freelancers Union
02.2016 - 07.2022
Electrician
Freelancers Union
02.2016 - 07.2022
High School Diploma -
B.E.H.S No, 6