Summary
Overview
Work History
Education
Skills
Employee of the month at Crumble Cookies
Timeline
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Harper Gwilliam

WASHINGTON,UT

Summary

Dynamic professional with a strong customer service focus, honed at Herritage Catering, where I enhanced guest satisfaction through efficient service and teamwork. Skilled in food safety and sanitation, I consistently maintained a clean environment while building lasting customer relationships. Proven ability to multitask and thrive in fast-paced settings.

Overview

3
3
years of professional experience

Work History

Food Waiter

Herritage Catering
12.2023 - Current
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.

Sales Representative

Eco Shield
06.2025 - 09.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Golf Course Groundskeeper

Washington Parks Department
08.2024 - 05.2025
  • Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
  • Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
  • Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
  • Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.

Referee

Washington City Community Center
12.2023 - 06.2024
  • Promoted good sportsmanship among players.
  • Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
  • Navigated difficult situations using effective communication and explanation of game rules.
  • Kept track of time and scores during games

Baker

Crumbl Cookies
12.2022 - 10.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Education

High School Diploma -

Pine View Highschool
St. George, UT
05-2025

Skills

  • Strong multitasking
  • Customer service focus
  • Cleanliness
  • Professional appearance
  • Interpersonal communication skills
  • Customer relationship building
  • Customer service
  • Customer relations
  • Landscaping techniques
  • Strong communication skills
  • Teamwork and cooperation
  • Food safety and sanitation

Employee of the month at Crumble Cookies

I got employee of the month at Crumble Cookies June of 2022

Timeline

Sales Representative

Eco Shield
06.2025 - 09.2025

Golf Course Groundskeeper

Washington Parks Department
08.2024 - 05.2025

Food Waiter

Herritage Catering
12.2023 - Current

Referee

Washington City Community Center
12.2023 - 06.2024

Baker

Crumbl Cookies
12.2022 - 10.2023

High School Diploma -

Pine View Highschool

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Harper Gwilliam