Harper Souders
Arlington,TX
Summary
Dynamic and results-driven professional with a proven track record at Porter Tutoring, enhancing student learning through personalized tutoring and effective study strategies. Excelled in office management and customer service, ensuring a welcoming environment and efficient client handling. Demonstrated exceptional time management and organizational skills, significantly improving client satisfaction and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Tutor/Receptionist
Porter Tutoring
07.2021 - Current
- Provided homework assistance using specific curriculum and materials
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Supported students with helpful study habits and exam strategies
- Resolved customer problems and complaints
- Kept reception area clean and neat to give visitors positive first impression
- Managed multiple tasks and met time-sensitive deadlines
- Answered central telephone system and directed calls accordingly
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Responded to inquiries from callers seeking information
- Confirmed appointments, communicated with clients, and updated client records
- Assisted with onboarding new clients and securing paperwork completion
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Bachelor of Arts - Communication-Broadcasting
University of Texas At Arlington
Arlington, TX05.2027
High School Diploma -
Arlington High School
Arlington, TX05.2023
Skills
- Patience and Empathy
- Collaboration and Teamwork
- Problem-solving skills
- Time Management
- Organization skills
- Customer Service
- Active Listening
- Clear Communication
Languages
English
Native or Bilingual
Timeline
Tutor/Receptionist
Porter Tutoring
07.2021 - Current
Bachelor of Arts - Communication-Broadcasting
University of Texas At Arlington
High School Diploma -
Arlington High School
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