Harpreet Kaur
Esthetician
Schwenksville,PA
Summary
Driven by a results-focused approach, I leveraged strategic planning and team leadership at Shinghar Beauty to enhance customer satisfaction and operational efficiency. My expertise in performance management and operations significantly boosted business growth, achieving key departmental goals and fostering high-performing teams through effective talent development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager and Esthetician
Shinghar Beauty
02.2017 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery which include full body waxing, Facials, Eyelash extensions.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Performed various facial treatments for optimal skin health.
- Sterilized equipment for patient treatments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Stocked treatment rooms with proper supplies..
- Fostered friendly, warm, and exceptional customer experience.
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Welcomed clients arriving for appointments.
- Educated patients on treatment options.
Esthetician
Shinghar Eyebrow Threading and Beauty Salon
03.2014 - 04.2017
- Analyzed skin condition and made appropriate product recommendations.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
- Reduced appearance of aging by performing specialized anti-aging treatments, incorporating advanced serums and massage techniques.
- Boosted spa revenue, introducing innovative skin care treatments and packages.
Esthetician
Zara Brow Bar Threading & Waxing
04.2011 - 08.2014
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
- Attended industry workshops and trainings to stay current on the latest trends, products, and techniques in the field of lash artistry.
- Assisted in training new Lash Artists at the salon, sharing expertise on technique, client interaction, and best practices.
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Collaborated with salon team members to streamline scheduling processes and improve overall appointment flow.
Education
Bachelor of Arts - Economics
Panjab University
India 05.2001 -
Skills
Team Leadership
Operations Management
Strategic Planning
Performance Management
Time Management
Workforce Management
Policy Implementation
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Licensed Esthetician since 2011 license no. CQ114872
Timeline
Licensed Esthetician since 2011 license no. CQ114872
10-2024
Manager and Esthetician
Shinghar Beauty
02.2017 - Current
Esthetician
Shinghar Eyebrow Threading and Beauty Salon
03.2014 - 04.2017
Esthetician
Zara Brow Bar Threading & Waxing
04.2011 - 08.2014
Bachelor of Arts - Economics
Panjab University
05.2001 -
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