Harpreet Singh
Fort Worth,TX
Summary
Dynamic culinary professional with extensive experience at Amritpal (Indian Kitchen), excelling in food safety and kitchen management. Proven ability to enhance customer satisfaction and optimize kitchen operations. Skilled in meal preparation and staff coordination, fostering a collaborative environment that boosts team performance and maintains high food quality standards.
Overview
11
11
years of professional experience
Work History
Chef
Amritpal (Indian Kitchen)
6374 N Beach Street Haltom, TX
08.2024 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Shift Manager
Macdonals
Amarillo, TX
11.2023 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
Manager
KPAR LLC (Indian Oven Restaurant)
Amarillo, TX
07.2014 - 07.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Team Leader
Whataburger Restaurants L&c
Amarillo, TX
11.2018 - 11.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Bachelor Of Arts For Teaching - Computer And Information Systems
Khalsa in India
India 03.2015
Skills
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
- Food quality
- Kitchen management
- Food presentation
- Meal preparation
- Kitchen operations
- Food plating and presentation
- Sauce preparation
- Inventory management
- Staff coordination
- Menu development
- Banquets and catering
- Vegetarian cooking
Timeline
Chef
Amritpal (Indian Kitchen)
08.2024 - Current
Shift Manager
Macdonals
11.2023 - 07.2024
Team Leader
Whataburger Restaurants L&c
11.2018 - 11.2023
Manager
KPAR LLC (Indian Oven Restaurant)
07.2014 - 07.2024
Bachelor Of Arts For Teaching - Computer And Information Systems
Khalsa in India