Harriet Crandall
Columbus,OH
Summary
Dynamic and quick-learning hospitality professional with a proven track record at True Food Kitchen for enhancing customer satisfaction and loyalty. Expert in multitasking and thriving in high-pressure environments, showcasing excellent people skills and a keen ability to maintain calm. Specializes in efficient service delivery and possesses a deep knowledge of the service industry, ensuring guest experiences are memorable.
Overview
5
5
years of professional experience
Work History
Server
True Food Kitchen
Columbus, Ohio
10.2023 - Current
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Took orders from customers accurately and in a timely manner.
Busser
Lindey's
Columbus, OH
06.2023 - 09.2024
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Responded promptly to requests from servers or other staff members.
- Communicated effectively with other personnel to coordinate tasks efficiently.
Hostess
El Segundo
Columbus, OH
07.2023 - 11.2023
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Tea Ambassador/Restaurant Server
Zencha Tea Salon
Bexley, OH
12.2021 - 07.2022
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
Line Worker
Piada Italian Street Food
Bexley, Ohio
02.2020 - 07.2021
- Assisted in the assembly of products on the production line.
- Provided a satisfactory experience for each guest
- Inspected finished products for accuracy and completeness prior to packaging.
Education
Associate of Arts - Hospitality And Tourism Management
Columbus State Community College
Columbus, OH12-2025
High School Diploma -
Bexley High School
Bexley, OH05-2021
Skills
- Excellent people skills
- Ability to multitask challenging tasks at hand
- Eager to learn, learns quickly
- Ability to remain calm in chaotic situations
- Gained expertise and knowledge from working in service industry
- Bubbly personality
Languages
English
Professional
Chinese (Mandarin)
Professional
Custom
- Living overseas provided me with the ability to adapt to new situations excellently as well as the ability to connect with strangers that are different from me on a personal, genuine level.
Timeline
Server
True Food Kitchen
10.2023 - Current
Hostess
El Segundo
07.2023 - 11.2023
Busser
Lindey's
06.2023 - 09.2024
Tea Ambassador/Restaurant Server
Zencha Tea Salon
12.2021 - 07.2022
Line Worker
Piada Italian Street Food
02.2020 - 07.2021
Associate of Arts - Hospitality And Tourism Management
Columbus State Community College
High School Diploma -
Bexley High School
Similar Profiles
Mercy WeedenMercy Weeden
Manager/Bartender at True Food KitchenManager/Bartender at True Food Kitchen
Mauricio VazquezMauricio Vazquez
Busser at True Food KitchenBusser at True Food Kitchen
Michael EpnerMichael Epner
Bartender at True Food KitchenBartender at True Food Kitchen
Mariana De AraujoMariana De Araujo
Server at True Food KitchenServer at True Food Kitchen
Thomas WaglerThomas Wagler
Senior Quality Engineer at Abbott - NutritionSenior Quality Engineer at Abbott - Nutrition