HARRIET HAWKINS
Little Rock,AR
Summary
Dynamic leader with extensive experience at Arkansas Hospice, excelling in volunteer management and training program development. Successfully enhanced volunteer engagement through innovative training manuals and large-scale events. Proven ability to coordinate teams and maintain meticulous records, driving efficiency and fostering community relations. Skilled in budget creation and fundraising coordination.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Volunteers
Arkansas Hospice
05.2000 - 07.2025
- Recruited and onboarded volunteers for various programs.
- Planned and executed volunteer training sessions at least quarterly.
- Maintained accurate records of volunteer hours and activities, background checks, driving record checks, flu shots and TB tests according to regulatory requirements.
- Developed training manual and brochures to enhance volunteer engagement.
- Improved overall efficiency of the volunteer program by conducting yearly evaluations.
- Managed seven Volunteer Coordinators throughout the state located in 11 locations.
- Served as an ambassador for Arkansas Hospice at networking events, or speaking engagements.
- Developed comprehensive volunteer management policies and procedures, ensuring consistent practices across all programs. Served on the Administrative Policies & Procedures and QAPI committees.
- Coordinated large-scale volunteer events such as Elf Squad, Gift Wrap Booth, Therapy Dog Calendar, Affair To Remember, Party at the Plaza.
- Created budgets related to the Volunteer Services Department including monitoring expenses against revenue projections.
Education
Bachelor of Arts - Education
Rollins College
Winter Park, FLSkills
- Training facilitation
- Volunteer management
- Community relations
- Volunteer recruitment
- Training program development
- Volunteer coordination
- Teamwork and collaboration
- Time management
- Attention to detail
- Event planning
- Generate reports
- Fundraising coordination
- Staff oversight
Accomplishments
Arkansas Philanthropy Foundation Outstanding Volunteer Program of the Year 2024
National Hospice and Palliative Care Organization best new program for the Arkansas Hospice Angels
Certification
Certification for Infant/Toddler Montessori Education
Certified Volunteer Manager (CVM) from APAC
Timeline
Director of Volunteers
Arkansas Hospice
05.2000 - 07.2025
Bachelor of Arts - Education
Rollins College
Arkansas Philanthropy Foundation Outstanding Volunteer Program of the Year 2024
Received the Arkansas Outstanding Volunteer Program of the Year from the Arkansas Philanthropy Foundation 2024
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