Harrison Balkman
Provo,UT
Summary
I am a reliable and motivated individual with a strong willingness to learn and adapt in any fast paced environment. With several years of restaurant experience, I have developed a solid understanding of the costumer service and team work needing to make a restaurant run smoothly. I enjoy connecting with coworkers and customers and take pride in being approachable, attentive, and easy to work with. I am exited to bring my skills somewhere where I can continue to grow and be part of a team!
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Expo/Restaurant Busser
Sundance mountain resort foundry grill
Provo, Utah
05.2025 - 04.2026
- Practiced open handed service and professional restaurant mannerisms
- Cleared tables promptly and reset quickly to maintain cleanliness and readiness for new guests.
- Daily menu item memorization
- Timely ticket organization insuring food comes out on time together
- Final plate checks insuring all food goes out with the same standards and serving sizes
- Assisted servers by delivering food and beverages efficiently during peak hours.
- Restocked supplies, including buffed table sets, cups and plates.
Barista
Sundance Mountain Resort
Provo, Utah
01.2024 - 05.2025
- Product promotion and sales
- Prepared high-quality coffee beverages using espresso machines and brewing equipment.
- Provided exceptional customer service, building rapport with guests and answering inquiries.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Demonstrated knowledge of menu items, guiding customers in their selections effectively.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Sales Representative
Radix Energy
Fresno, California
05.2023 - 08.2023
- Conducted product presentations to educate customers on energy solutions.
- Collaborated with team members to strategize sales approaches and techniques.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Generated new sales leads through cold calling and networking activities.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Barista
Beanstalk Coffee and Sno
04.2021 - 05.2023
- Maintained high levels of customer service.
- Made Coffees, pastries, and snow cones.
- Cleaned bathrooms, counters, shelf's, and dishes.
- Restocked supplies such as cups, lids, straws, syrups and other beverages.
Productions Assistant
Nexus Productions
02.2021 - 05.2023
- Arrive and set up DJ equipment prior to events.
- Set up and operate photobooth.
- Assist in creating playlists and taking song requests.
- Monitor sound levels during performances.
- Tear down equipment and clean floors after events.
Education
Bachelors of Business Management -
Utah Valley University
Orem, UT 08.2023 - 05.2025
EMT Certification -
EMT Utah
Orem, UT 09.2025 - 12.2025
Skills
- Costumer service
- Open handed service
- Product Promotion
- Barista
- Professional mannerisms
- Product and service sales
- New Hire Training
- Inventory Management
- Safe Food Handling Practices
- Public Speaking
- CPR certified
- EMT certified
References
- Luke Mixon, Sundance Foundry grill 435-219-4928, 2023-Current
- Aiden Koster, Sundance Foundry grill 801-376-4182
Timeline
EMT Certification -
EMT Utah
09.2025 - 12.2025
Expo/Restaurant Busser
Sundance mountain resort foundry grill
05.2025 - 04.2026
Barista
Sundance Mountain Resort
01.2024 - 05.2025
Bachelors of Business Management -
Utah Valley University
08.2023 - 05.2025
Sales Representative
Radix Energy
05.2023 - 08.2023
Barista
Beanstalk Coffee and Sno
04.2021 - 05.2023
Productions Assistant
Nexus Productions
02.2021 - 05.2023