Nicolas Jimenez
Hawthorne
Summary
Calm and adaptable individual with experience in retail operations. Skilled in decision-making and critical thinking, contributing to effective problem resolution and enhanced customer satisfaction.
Overview
3
3
years of professional experience
Work History
Expo/Restaurant Busser
Riviera Mexican Cantina
Los Angeles, CA
06.2025 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Server
Riviera Mexican Cantina
Los Angeles, CA
08.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to coordinate timely meal preparation and delivery.
- Assisted in training new servers on menu offerings and service protocols to enhance team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.
- Handled cash and credit transactions accurately, ensuring proper financial reconciliation at shift end.
Assistant Manager
Top Tenders
Los Angeles, CA
12.2023 - 05.2025
- Operated point-of-sale system, processing transactions efficiently and accurately.
- Ensured excellent customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on procedures and best practices for efficiency.
Cashier
Chicken Maison
Los Angeles, CA
12.2022 - 10.2023
- Collaborated with team members to streamline checkout processes during peak hours.
- Developed expertise in product knowledge, enhancing upselling opportunities at checkout.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Lawndale High School
Lawndale, CA06-2022
Skills
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
- Multitasking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Riviera Mexican Cantina
08.2025 - Current
Expo/Restaurant Busser
Riviera Mexican Cantina
06.2025 - Current
Assistant Manager
Top Tenders
12.2023 - 05.2025
Cashier
Chicken Maison
12.2022 - 10.2023
High School Diploma -
Lawndale High School