Harrison Brower
Houston
Summary
Professional with broad experience in IT systems management, network administration, and cybersecurity. Known for reliability and adaptability in meeting evolving technical needs. Strong focus on team collaboration, ensuring seamless operations and achieving tangible results. Skilled in troubleshooting, system upgrades, and user support while maintaining high standards of performance.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Administrator
Effective Integrations
05.2019 - Current
- Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.
- Collaborated with cross-functional teams to identify technology needs and implemented appropriate solutions for improved workflow efficiency.
- Reduced company downtime by proactively managing server backups and disaster recovery planning.
- Achieved faster network connectivity by installing high-performance routers, switches, and access points.
- Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
- Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
- Improved overall network efficiency by implementing system upgrades, optimizing server settings, and troubleshooting issues.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
Education
Associate of Applied Science - Computer Networking
Lone Star College
Houston, TX05-2025
Skills
- Hardware troubleshooting
- Remote support
- Virtualization technologies
- IT asset management
- IT infrastructure
- Network monitoring
- Hardware installation
- Virtual machine operation
- Cloud management
- Project management
- Amazon web services
- Cisco CCNA certification
Certification
- Cisco Certified Network Associate (CCNA) - Cisco Systems.
- Microsoft Certified, Azure Administrator Associate - Microsoft.
- CompTIA Network+ Certification - Computing Technology Industry Association (CompTIA).
- Amazon Web Services (AWS) Certified Solutions Architect – Associate - Amazon Web Services, Inc.
Timeline
IT Administrator
Effective Integrations
05.2019 - Current
Associate of Applied Science - Computer Networking
Lone Star College
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