Harrison Carter
Charleston,SC
Summary
Results-driven Operations Leader experienced in managing high-volume, multi-site service operations. Achieved improved labor efficiency and cost control through hands-on leadership and development of high-performing teams. Focused on operational efficiency and customer experience by optimizing workflows and implementing strategic improvements across multiple locations.
Overview
3
3
years of post-secondary education
Work History
Store Manager / District Mentor
Autobell Car Wash
Charleston, SC
- Lead full operational responsibility for a high-volume service location, overseeing daily execution, labor planning, workflow optimization, and customer experience standards.
- Managed workforce planning, hiring, onboarding, training, scheduling, and performance management for teams of 10–50 employees to enhance operational efficiency.
- Partner closely with district leadership to review financial performance and implement operational improvements.
- Mentored District team members, supporting Store and Assistant Managers in achieving operational excellence across multiple locations.
- Maintain tight control of labor and operating costs through detailed scheduling, productivity tracking, and performance analysis.
- Implemented reporting tools to increase visibility into performance metrics and ensure accountability across locations.
- Oversee site maintenance, equipment readiness, and vendor coordination to minimize downtime.
- Lead by example with a strong work ethic and hands-on leadership approach.
Education
MBA - Project Management
University of South Carolina Aiken
Charleston, SC 12.2025 - 02.2026
Bachelor of Science - Business Management
College of Charleston
Charleston, SC 08.2022 - 05.2025
Nation Ford High School
Fort Mill, SCSkills
- Operations & Multi-Unit Management
- Labor Planning & Cost Control
- KPI Tracking & Performance Analytics
- Team Leadership & Development
- Process Improvement
- Safety & Compliance
- Vendor Coordination
- Cross-Functional Communication
- Sales analysis
- Retail sales techniques
- Program administration
- Relationship building and management
- Sales expertise
- Hourly shift management
- Documentation and reporting
Leadership And Certifications
- Eagle Scout, Boy Scouts of America
- National Youth Leadership Training (NYLT)
Achievements
- Increased profits and sales through operational improvements and team performance management
- Increased monthly membership plan enrollment through team training and customer engagement
- Developed and promoted assistant managers and store managers through coaching and performance mentoring
- Improved employee retention by creating structured onboarding and ongoing training programs
- Maintained high operational and safety standards while managing high-volume daily operations
Timeline
MBA - Project Management
University of South Carolina Aiken
12.2025 - 02.2026
Bachelor of Science - Business Management
College of Charleston
08.2022 - 05.2025
Store Manager / District Mentor
Autobell Car Wash
Nation Ford High School