AMANDA JARBOE
Arnold,MO
Summary
Multi-unit operations leader with a background in managing seven locations, 70–80 employees, and day-to-day business performance. Brings hands-on experience in recruiting, coaching, performance management, scheduling, inventory, banking, and service recovery, along with process improvements that support sales, productivity, and operational consistency. Ready for leadership roles in operations or administration.
Overview
1
1
Certification
14
14
years of professional experience
Work History
District Manager / Multi-Unit Manager / Store Manager / Team Member
SUBWAY
Jefferson County, MO
12.2012 - Current
- Oversee daily operations across seven Subway locations, supporting an average workforce of 70–80 employees.
- Train and mentor Store Managers in leadership, employee management, customer service, food safety, inventory control, and daily business operation.
- Work directly with Store Managers to establish expectations, improve operational performance, address employee concerns, and maintain consistent company standards.
- Monitor sales, labor, productivity, and operational performance to identify opportunities for improvement.
- Developed and implemented processes that enhanced sales, productivity, and customer service, contributing to overall store performance.
- Address employee performance issues, disciplinary actions, and conflict resolution.
- Recruit, interview, onboard, train, coach, and develop employees and management-level staff.
- Created and managed employee schedules aligning with business needs, staffing requirements, and performance to ensure optimal coverage.
- Manage product ordering and inventory levels across multiple locations, monitoring usage, waste, shortages, and product availability.
- Maintain compliance with food safety, sanitation, operational, and company standards.
- Develop and implement procedures, checklists, and systems to improve organization, productivity, communication, and shift accountability.
- Address customer concerns professionally and work with employees and managers to resolve service issues.
- Coordinated communication between management and employees across multiple locations, effectively managing competing priorities in a fast-paced environment.
- Progressed to Store Manager (2013), Multi-Unit Manager (2020), District Manager (2022)
Server
CARDINALS NATION
Saint Louis, MO
05.2023 - 10.2023
- Delivered efficient and professional service in a high-volume hospitality environment, enhancing guest satisfaction.
- Accurately entered and delivered guest orders while managing multiple tables and competing priorities.
- Processed customer payments and transactions accurately while coordinating with team members during high-volume events to ensure smooth operations.
Server / Bartender
HOOTERS OF AMERICA
Saint Louis, MO
09.2020 - 02.2022
- Delivered efficient, accurate, and personable service, enhancing guest experience in a high-volume restaurant.
- Managed multiple tables and customer requests, ensuring high service standards and attention to detail.
- Processed cash and credit transactions accurately while preparing and serving beverages to maintain company standards.
- Worked collaboratively with team members to maintain efficient restaurant operations and address guest concerns professionally.
Salon Associate
GOVER0 SALONS
Manchester, MO
02.2018 - 11.2018
- Gained expertise in professional hair-care products and services; delivered hair coloring and cutting services.
- Recommended products and facilitated retail sales to enhance customer satisfaction.
- Scheduled and managed client appointments to ensure seamless customer experiences.
- Collaborated with experienced stylists to learn advanced techniques while developing professional cosmetology skills and building a clientele.
- Maintained a clean, organized, and welcoming salon environment.
Education
Cosmetology Certificate -
GRABBER SCHOOL OF HAIR DESIGN
01-2017
High School Diploma -
SECKMAN HIGH SCHOOL
01-2012
Skills
- Multi-unit management
- Employee Management
- Hiring & Interviewing
- Training & Development
- Performance Management
- Scheduling & Workforce Management
- Inventory Management
- Product procurement
- Food Safety & Sanitation
- Business Operations
- POS Systems
- Microsoft Office
- Process Improvement
- Problem Solving
- Sales
- Sales strategies
- Productivity Improvement
- Complaint Resolution
- Conflict Resolution
- Team Building
- Staff Communication
- Vendor & Maintenance Coordination
- Record Keeping
- Office operations management
- Business & Customer Service: Customer Service
Certification
- cosmetology
- serve safe manager
Timeline
Server
CARDINALS NATION
05.2023 - 10.2023
Server / Bartender
HOOTERS OF AMERICA
09.2020 - 02.2022
Salon Associate
GOVER0 SALONS
02.2018 - 11.2018
District Manager / Multi-Unit Manager / Store Manager / Team Member
SUBWAY
12.2012 - Current
Cosmetology Certificate -
GRABBER SCHOOL OF HAIR DESIGN
High School Diploma -
SECKMAN HIGH SCHOOL