Harrison Cleek
Farmersville,TX
Summary
Tenured QA professional with 11 years of experience operating in management-aligned roles across testing and training. I have designed and led more than 15 workshops across 6 studios, strengthening collaboration and skill growth for over 250 employees. I specialize in developing targeted training programs, guiding lead-level staff, and refining workflows to align with production needs. I am known for identifying skill gaps, improving onboarding efficiency, and elevating team readiness in fast-paced, high-pressure environments.
Overview
12
12
years of professional experience
Work History
QA Training Coordinator
id Software
Richardson, USA
2024.11 - Current
- Developed scalable training programs and onboarding systems that elevated consistency, readiness, and collaboration for over 200 employees.
- Created and delivered 15+ QA training workshops across 6 studios, enhancing consistency and skill development.
- Led department-wide training initiatives and operated in a management-aligned capacity to strengthen QA performance across multiple studios.
- Partnered with QA Managers to guide lead-level staff, refine workflows, and implement new testing strategies that aligned training with production needs.
- Implemented targeted training solutions for over 100 individual employees, enhancing team readiness and capability.
- Developed training materials that streamlined onboarding and set higher performance expectations for 250+ employees.
- Coordinated communication and workflows for cross-studio QA teams across 3 locations, fostering collaboration.
QA Senior II
id Software
Richardson, USA
2015.02 - 2024.11
- Oversaw full QA lifecycles across 12 AAA projects, including three VR titles, operating in a senior capacity that blended testing strategy, documentation ownership, and cross-team coordination.
- Led test planning, workflow creation, hardware setup, and daily execution while collaborating closely with development and production to drive quality standards, triage critical issues, and support milestone delivery.
- Created over 100 test plans across 12 projects, spanning all areas of game development.
- Created 40 Jira dashboards to track team progress, critical issues, and regressions across multiple projects.
- Developed daily workflows and tools for tracking uptime and managing reports, enhancing team efficiency in a fast-paced environment.
- Developed centralized documentation hubs using Confluence and SharePoint to streamline access to project resources. via Confluence and Sharepoint and maintained consistent updates through fast development iterations.
- Partnered with development and production on testing plans, bug triage, and QA top concerns during milestone pushes.
- Worked as QA Technician for Bethesda VR booth at PAX WEST 2017, guiding players and enhancing their experience across all Bethesda VR titles.
Skills
- Leadership & Training
- Development
- Continuous Improvement
- QA Strategy & Planning
- People Management & Coaching
- Stakeholder Communication
- Departmental Coordination
- Cross-Functional Collaboration
- Training Program Development
- Performance Evaluation
- Workflow Optimization
- Root Cause Analysis
- Process standardization
- Skill Gap Analysis
Timeline
QA Training Coordinator
id Software
2024.11 - Current
QA Senior II
id Software
2015.02 - 2024.11