Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harrison Dennett

Wilmington,DE

Summary

Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Beverage Manager

Stanley's Tavern
11.2023 - 03.2024


  • Streamlined inventory management for optimal efficiency and cost savings.
  • Developed staff training programs to enhance employee knowledge and skillsets in the beverage industry.
  • Collaborated with vendors for better pricing, leading to increased profit margins.
  • Designed creative cocktail recipes that became popular among guests, driving repeat business.

Manager/GM

Sullivans Steakhouse
01.2022 - 01.2023
  • Made sure each server had a fair section including large parties
  • Investigated resumes, hired new employees, conducted interviews, also did test outs
  • Oversaw scheduling, liquor inventory and ordering, all required manager checklists, and completed labor every week
  • Completed cash drops at the bank and handled all internal finances

Shift Supervisor/Manager

Taco Grande
01.2021 - 01.2022
  • Made sure each server had a fair section including large parties and divided up running sidework
  • Ensuring each guest had a great experience by filling any gaps in service, missing silverware, empty drinks, food running
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

Server/Bartender

LE Cavelier
01.2021 - 01.2022
  • Guided guests throughout dinner to help understand the menu and to a meal they would enjoy
  • Provided knowledge of the wine and cocktail list with full bottle service
  • Communicating with the kitchen and expo to ensure the food ticket is understood
  • Often was tasked with serving large business dinners/outings .

Education

High School Diploma -

Mount Pleasant High School

Tower Technician Certificate Completion -

Pinnacle Career Institute
Kansas City, MO

Skills

  • Total Quality Management
  • Profit and Loss Accountability
  • Employee Scheduling
  • Project Planning
  • Staff Development
  • Labor Cost Controls

Certification

ABC certified, serve safe certified

References upon request

Timeline

Beverage Manager

Stanley's Tavern
11.2023 - 03.2024

Manager/GM

Sullivans Steakhouse
01.2022 - 01.2023

Shift Supervisor/Manager

Taco Grande
01.2021 - 01.2022

Server/Bartender

LE Cavelier
01.2021 - 01.2022

High School Diploma -

Mount Pleasant High School

Tower Technician Certificate Completion -

Pinnacle Career Institute

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Harrison Dennett