Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
BusinessAnalyst

Harrison Diamond

Plano,TX

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

3
3
years of professional experience

Work History

Part-Time Salesperson

Pet Supplies Plus
Plano, TX
06.2023 - 08.2024
  • Delivered excellent service to pet owners to drive repeat business.
  • Performed routine maintenance tasks on clippers, scissors and other tools used in the grooming process.
  • Educated customers on proper home care techniques such as brushing, bathing and nail trimming between visits.
  • Managed inventory levels of supplies necessary for successful operation of the business.
  • Cleaned and sanitized all grooming equipment after each use.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided advice on diet, nutrition and overall health care for clients' pets.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Greeted customers and their pets upon arrival for grooming services.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.

Part-Time Merchandise Associate

Big Lots
Plano, TX
05.2021 - 08.2024

Part-Time Merchandise Associate

Big Lots
Plano, TX
05.2022 - 08.2022
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Initiated price changes on tags based on current pricing information provided by management team members.
  • Restructured merchandising strategy to promote high value and products.
  • Assisted with merchandising activities such as restocking shelves, setting up displays, rearranging product layouts and creating promotional signage.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Resolved customer complaints in a timely manner while adhering to company policies regarding refunds, exchanges and returns.
  • Provided excellent customer service by assisting customers with product selection, questions and concerns.
  • Monitored shoplifting activity within assigned area of responsibility and reported any suspicious behavior to security personnel or management team members.

Education

High School Diploma -

Fishburne Military School
Waynesboro, VA
05-2023

DNG - School Transfer

Plano Isd Academy High School
Plano, TX
12-2021

Skills

  • Cold-Calling
  • Customer Retention
  • Customer Service
  • Customer Needs Assessment
  • Interpersonal Communication Skills

Affiliations

  • Learn Languages as a Hobby
  • Play Soccer
  • Enjoy the Outdoors
  • Interests in Cybersecurity

References

References available upon request.

Timeline

Part-Time Salesperson

Pet Supplies Plus
06.2023 - 08.2024

Part-Time Merchandise Associate

Big Lots
05.2022 - 08.2022

Part-Time Merchandise Associate

Big Lots
05.2021 - 08.2024

High School Diploma -

Fishburne Military School

DNG - School Transfer

Plano Isd Academy High School

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Harrison Diamond