Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Overview
7
7
years of professional experience
23
23
years of post-secondary education
2
2
Languages
Work History
Sales Brand Ambassador (part-time)
06.2023 - Current
Create a delightful and positive customer base for all travelers in the airport (members and no members) and focus on improving the traveler’s experience
Ability to comply with all security and safety guidelines, policies, and procedures, and follow protocol thoroughly and consistently
Exceptional verbal communication and sales skills, not afraid to approach others to engage in conversation
Resolve travelers and/ or members’ concerns and inquiries in an appropriate timely manner, escalating to a higher level as necessary.
Real estate Agent
B & Co properties
01.2023 - Current
Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms
Determining clients’ needs and financial abilities to propose solutions that suit them
Performing comparative market analysis to estimate properties’ value
Promote sales through advertisements, open houses, and listing services
Provided training to new tellers on bank procedures, systems, and customer service best practices.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Sales Support Officer
HBL BANK Head Office
06.2017 - 12.2019
Sales and market products related to commercial and cooperate entities' employee payroll and cash management systems
Managed product portfolio, including customers’ operations from account opening to disbursement
Coordinated with retail, commercial, and cooperate branches to provide adequate financial solutions to customers
Resolved customer and client complaints within the minimum time estimate (TAT).
Performed competitor analysis to identify emerging trends and potential opportunities for business growth, sharing insights with the sales team.
Boosted efficiency in daily operations through effective calendar management for the Sales Manager, scheduling appointments, meetings, and calls as needed.
Education
MBA - Marketing
Houston Baptist University
Houston, Texas
05.2001 - 05.2024
Skills
Competitor Analysis
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Technical And Other Skills
Digital Marketing
Research and System Analysis
Marketing, Promotions, and Sales
Network troubleshooting
Hardware troubleshooting, repair, and maintenance
Database Design and Implementation
Microsoft Office
Application Programming
Training
Real estate sales Agent (licensed)
Certification in Marketing (digital world) from the University of Illinois
Certification in web programming from IBA
Leadership magic by Galaxy of Leaders
Occupational Health and Safety from Zeal International Training Center
Certification of the blood donation campaign for thalassemia