Darlin Ayers
Edmond,OK
Summary
Dynamic sales leader with a proven track record at Aspire Marketing Services, enhancing brand awareness and fostering customer loyalty through expert relationship building and persuasive selling. Skilled in competitor analysis and sales training, I excel in creating strategic initiatives that drive performance. My collaborative approach and critical thinking have consistently led to significant market share expansion and team success.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Sales Brand Ambassador
Aspire Marketing Services
01.2024 - 07.2024
- Developed strong relationships with store managers to secure prime merchandising locations for increased visibility.
- Optimized sales presentations by utilizing persuasive storytelling techniques that resonated with diverse customer segments.
- Increased customer loyalty through personalized sales interactions, providing expert product knowledge and recommendations.
- Boosted sales performance by conducting engaging product demonstrations and communicating key brand benefits to customers.
Brand Ambassador Team Lead
Orbit Promotions
04.2022 - 12.2023
- Maintained a detailed understanding of industry trends and competitor activities to inform ongoing strategic marketing initiatives aimed at expanding market share and increasing brand loyalty.
- Developed strong relationships with retail partners, resulting in improved product placement and increased sales opportunities.
- Mentored new Brand Ambassadors to ensure consistent messaging and best practices were followed across the team.
- Leveraged strong interpersonal skills when interacting with diverse audiences during promotional events or presentations about company products/services offerings.
- Provided comprehensive reports on event outcomes, including sales data analysis, customer feedback, and recommendations for future improvements in strategy or tactics.
- Cultivated a loyal consumer base by consistently delivering high-quality experiences that aligned with brand values.
Sales Associate
Dillards Department Store
02.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
POS Associate
Incredible Pizza
05.2021 - 12.2021
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Completed sales transactions swiftly without sacrificing attention to detail or quality of service.
- Handled sensitive customer data with discretion while processing credit card payments or personal checks.
- Supported the sales floor team by responding quickly to requests for assistance or additional staffing at the registers during busy periods.
- Trained new POS associates, ensuring they fully understood company policies and procedures.
- Answered questions about store policies and addressed customer concerns.
Sales Associate Team Leader
Wave Fashion
10.2020 - 04.2021
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Cultivated a positive work environment, fostering strong teamwork and high employee morale.
Cashier
Chicken Express
02.2020 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Oklahoma City Community College
Oklahoma City, OK 08.2020 - 05.2024
Skills
- Brand Awareness
- Cold-calling
- Sales Presentations
- Competitor Analysis
- Sales Training
- Goal-Oriented
- Customer Engagement
- Persuasive Selling
- Performance Tracking
- Creative Thinking
- Public Speaking
- Team Player
- Teamwork and Collaboration
- Relationship Building
- Rapport Building
- Customer Service
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Critical Thinking
- Organizational Skills
- Microsoft Office
- Analytical Thinking
- Professionalism
- Scheduling
Timeline
Sales Brand Ambassador
Aspire Marketing Services
01.2024 - 07.2024
Brand Ambassador Team Lead
Orbit Promotions
04.2022 - 12.2023
Sales Associate
Dillards Department Store
02.2022 - 06.2022
POS Associate
Incredible Pizza
05.2021 - 12.2021
Sales Associate Team Leader
Wave Fashion
10.2020 - 04.2021
Oklahoma City Community College
08.2020 - 05.2024
Cashier
Chicken Express
02.2020 - 06.2020
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