Friendly COVID-19 screener with skills in testing and communication. Committed to preserving patient confidentiality, maintaining clean work environments and keeping thorough records. Familiar with screening equipment and numerous testing methods.
Overview
36
36
years of professional experience
Work History
COVID19 Screener
Advent Hospital
10.2021 - 05.2022
Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
Airline Reservation Sales Agent
Delta Air Lines, Inc
03.1995 - 09.2008
Answered incoming sales and customer service phone calls and addressed questions from customers reference flight information
Increased revenue with upselling techniques and promoting additional services or packages to guests during the reservation process.
Achieved excellence in meeting room sales quotas, initiating proactive outreach to prospective clients and effectively closing deals.
Administrative Specialist
US Army
07.1986 - 06.1994
Maintain High Security Clearence Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Created and updated records and files to maintain document compliance.
Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
Education
Associate of Science - Computer And Information Sciences
Hillsborough Community College
Tampa, FL
08.2025
Skills
Friendly and Respectful
Customer Service
Problem-Solving
Vital Signs Documentation
Timeline
COVID19 Screener
Advent Hospital
10.2021 - 05.2022
Airline Reservation Sales Agent
Delta Air Lines, Inc
03.1995 - 09.2008
Administrative Specialist
US Army
07.1986 - 06.1994
Associate of Science - Computer And Information Sciences