Harrison James
Houston
Summary
Dynamic professional with extensive experience in customer service. I excel in fast-paced environments, ensuring seamless operations and memorable experiences for guests.
Overview
7
7
years of professional experience
Work History
Bar Back/Food Runner
DLS Events (Bayou Music Center/713 Music Hall)
Houston
10.2025 - Current
- Restocked and maintained high-volume bars during large-scale events.
- Ran food and beverage to VIP patrons and clubs within the music venue.
- Operated within a variety of vastly different event and patron contexts, adapting to the needs of the customer, and the venue.
Bar Back
The Raven Tower Bar
Houston
09.2025 - 02.2026
- Assisted bartenders with drink preparation and ingredient stocking as needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- I opened the bar and contributed to the development of the business while operating in a variety of roles.
Security Guard/Venue Staff
White Oak Music Hall
Houston
09.2024 - 05.2025
- Contributed to the safety of patrons through wanding, bag checking, event monitoring, and emergency situation management.
- Prepped venues for patron use via bathroom checks, front-of-house setup, and trash can setup.
- Managed tour van, artist parking, artist safety during meet-and-greets, and patron intrusion prevention.
Student Photographer/Marketing Intern
University Of Houston
Houston
01.2024 - 06.2024
- Produced written and photographic content for the Campus Rec in a variety of contexts, while meeting regular deadlines.
- Created compelling storytelling and maintained the brand image while working with a team of other creatives.
- Liaised with the student body through tabling events, and other outreach.
Audio-Visual Technician
University Of Houston
Houston
06.2023 - 01.2024
- Enhanced event experiences by setting up and operating audiovisual equipment for various live events.
- Ensured seamless presentations by conducting thorough pre-event tests and equipment checks.
- Improved client satisfaction with efficient installation, calibration, and adjustment of audiovisual systems as events progressed, and changes were needed.
Cashier/Assistant Host
Polly's Pancake Parlor
Sugar Hill
05.2022 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions, maintaining an organized work area, and collaborating as a team.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed throughout the day.
English Writing Tutor
University Of Houston
Houston
01.2022 - 06.2022
- Enhanced Student Athlete writing skills by providing individualized feedback and guidance on essays, reports, and creative projects.
- Collaborated with fellow tutors to develop and implement effective tutoring strategies for student-athletes.
Summer Season Campground Receptionist/Housekeeper
Theodore Roosevelt Medora Foundation
Medora
05.2021 - 07.2021
- Streamlined front desk operations for increased efficiency by effectively managing phone calls and emails, and checking in clients to cabins and RV lots.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies, and store inventory.
- Enhanced guest satisfaction by ensuring thorough campsite cleaning and timely room turnovers.
Winter Season Laborer
Garland Mills
Lancaster
11.2020 - 02.2021
- Increased warehouse efficiency by promptly unloading and sorting incoming shipments of cherry and oak wood stacks.
- Collaborated with forklift operators to swiftly move heavy loads between storage areas and trucks.
- Ensured the safety of fellow workers by conducting thorough equipment inspections and monitoring cold weather conditions as they progressed.
Box Office Attendant
Bryn Mawr Film Institute
Bryn Mawr
07.2019 - 07.2020
- Enhanced customer satisfaction by providing friendly, efficient service during ticket transactions, while also selling theater memberships.
- Streamlined box office operations for improved efficiency and reduced wait times.
- Assisted patrons with special needs, ensuring a positive and inclusive experience for all.
Education
Credit For "Senior" Classification -
University of Houston
Houston08.2025
High School Diploma -
The Woodlands High School
The Woodlands05.2020
Skills
- Technical Event Management and Patron Safety
- Tutoring and Employee Training
- Content Production and Marketing
- Sanitation and Biohazard Cleaning
- Customer Service and Event Coordination
- Red Cross CPR/AED Certified
- University of Houston Crowd Management Certified
- TABC and Food Handlers Certified
Timeline
Bar Back/Food Runner
DLS Events (Bayou Music Center/713 Music Hall)
10.2025 - Current
Bar Back
The Raven Tower Bar
09.2025 - 02.2026
Security Guard/Venue Staff
White Oak Music Hall
09.2024 - 05.2025
Student Photographer/Marketing Intern
University Of Houston
01.2024 - 06.2024
Audio-Visual Technician
University Of Houston
06.2023 - 01.2024
Cashier/Assistant Host
Polly's Pancake Parlor
05.2022 - 07.2022
English Writing Tutor
University Of Houston
01.2022 - 06.2022
Summer Season Campground Receptionist/Housekeeper
Theodore Roosevelt Medora Foundation
05.2021 - 07.2021
Winter Season Laborer
Garland Mills
11.2020 - 02.2021
Box Office Attendant
Bryn Mawr Film Institute
07.2019 - 07.2020
Credit For "Senior" Classification -
University of Houston
High School Diploma -
The Woodlands High School