HARRISON JORDAN
Omaha,United States
Summary
Skilled customer service professional with experience in retail and telemarketing. Adept at handling high-pressure situations and resolving customer issues promptly, ensuring high levels of customer satisfaction. Proven ability to adapt quickly to change and work effectively in team settings. Eager to bring strong multitasking and problem-solving skills to a dynamic team.
Overview
3
3
years of professional experience
Work History
Front End & Apparel Associate
Dick's Sporting Goods
Omaha, United States
09.2023 - Current
- Resolved customer issues efficiently, maintaining a positive store environment, and enhancing customer satisfaction.
Rides Attendant
FunPlex Waterpark & Rides
Omaha, United States
05.2023 - 09.2024
- Ensured guest safety and satisfaction by attentively monitoring ride operations and collaborating effectively with team members.
Customer Service Representative
Domino's Pizza
Omaha, United States
10.2022 - 05.2023
- Contributed to a positive team atmosphere, ensuring high-quality customer service and order fulfillment.
Telemarketing Intern
The Rose Theater
Omaha, United States
06.2022 - 07.2022
- Supported office management by diligently creating reports, maintaining up-to-date product knowledge, and improving customer interactions.
Education
High School Diploma -
Central High School
Omaha, NE05-2024
BBA - Finance & Accounting
University of Nebraska, Lincoln
Lincoln, Nebraska, NESkills
- Teamwork
- Problem-solving
- Adaptability
- Customer service
- Communication
Extracurricular Activities (High School)
National Honors Society Beta: Omaha Central Chapter (2023-2024)
- Engaged in multiple volunteering activities such as: Keep Omaha Beautiful Downtown Clean-up, Ushering at the Orpheum Theater and the Rose Theater, and more.
Vice President, Black Student Leadership Council, Central High School, 2023-2024
- Actively engage with other officers to improve the well-being of African-American students
- Participate and volunteer for events with the organization
- Collaborate with others to fulfill a task
Athlete: Sprinter, CHS Boys Track team
Freshmen Mentor (2022-2024)
References
References available upon request.
Timeline
Front End & Apparel Associate
Dick's Sporting Goods
09.2023 - Current
Rides Attendant
FunPlex Waterpark & Rides
05.2023 - 09.2024
Customer Service Representative
Domino's Pizza
10.2022 - 05.2023
Telemarketing Intern
The Rose Theater
06.2022 - 07.2022
High School Diploma -
Central High School
BBA - Finance & Accounting
University of Nebraska, Lincoln
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