Jazmine Duke
Monroe,Georgia
Summary
Detail-oriented, diligent associate with 3+ years in customer service. Adapt well to any environment and excel in collaborative efforts while maintaining optimal professionalism—proficiency in resolution coordination, operations, and providing high-quality service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Customer Service Associate/Apparel Associate
Dicks Sporing Goods
03.2024 - 08.2024
- Participated in special events or sales promotions within the store, supporting marketing efforts to drive revenue growth.
- Kept inventory well-stocked and maintained the appearance of the front-end displays to attract more sales
- Overseen high-volume transactions, directed and influenced the purchase of credit lines membership. 5 new credit lines in June 2024 and over 30+ memberships secured throughout 300 transactions.
- Ensured compliance with all front-end safety, resulting in a consistently safe and secure customer shopping environment.
- Collaborated with fellow associates to improve overall store operations and customer experiences.
Sales Associate
Five Below
11.2021 - 04.2022
- Process improvement and client relationship building
- Adhere to all standard operating procedures and policies
- Assist with the execution of the company data integrity process
- Process multiple transactions
- Organized spaces to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assisted in inventory management, conducting regular counts, and restocking merchandise as needed.
Sales Associate/Shelf Stocker
John’s Supermarket
12.2020 - 06.2021
- Assist customers with fast and efficient checkout
- Respond to calls and inquiries about products
- Complete all 25 opening and closing operation tasks
- Memorize coding and labels for products
- Provide solutions to customers
- Zone and stage merchandise from all 10 aisles.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Food Runner/Hostess
Amicis
09.2019 - 11.2019
- Clean and Sanitize tables before and after use
- Properly clean and restore bathrooms at closing
- Deliver food to customers promptly
- Also, provide excellent customer service to customers entering and exiting
- Seat guests and provide clean silverware, assess any issues with orders, and dispute directly with kitchen staff
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
Associate of Science - Dental Hygiene
Athens Technical College
Athens, GA01-2027
High School Diploma -
Monroe Area High School
Monroe, GA05-2021
Skills
- Professionalism
- Resolution Management
- Asset Protection
- Adaptation
- Reliability
- Customer Relation Building
Certification
- CPR, [AMERICAN HEART ASSOCIATION] - 2024
- HAZARDOUS WASTE DISPOSAL Training - [2024]
Languages
English
Native or Bilingual
Timeline
Front End Customer Service Associate/Apparel Associate
Dicks Sporing Goods
03.2024 - 08.2024
Sales Associate
Five Below
11.2021 - 04.2022
Sales Associate/Shelf Stocker
John’s Supermarket
12.2020 - 06.2021
Food Runner/Hostess
Amicis
09.2019 - 11.2019
- CPR, [AMERICAN HEART ASSOCIATION] - 2024
- HAZARDOUS WASTE DISPOSAL Training - [2024]
Associate of Science - Dental Hygiene
Athens Technical College
High School Diploma -
Monroe Area High School
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