Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harrison Roberts

Cave Creek,USA

Summary

Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with customers.

Overview

7
7
years of professional experience

Work History

Voice Ordering Representative

DoorDash
04.2024 - Current
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Sales Associate

Victra Verizon
08.2019 - 04.2022
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to build rapport and loyalty
  • Helped customers locate products and checked store system for merchandise at other sites
  • Educated clients on current promotional offerings and products using persuasive selling tactics

Freezer/Deli Associate

Cent Only Store
06.2017 - 07.2019
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention

Assistant

Dream Design
11.2018
  • Identified communication channels to set roadmap to distribute information
  • Conducted research to assist with routine tasks and special projects
  • Created and updated records and files to maintain document compliance

Education

High School Diploma -

Thousand Oaks High School
Thousand Oaks, CA
06.2015

Skills

  • Teamwork and Collaboration
  • Stocking and Receiving
  • Customer Service
  • POS System Operations
  • Sales Optimization
  • Order Fulfillment

Timeline

Voice Ordering Representative

DoorDash
04.2024 - Current

Sales Associate

Victra Verizon
08.2019 - 04.2022

Assistant

Dream Design
11.2018

Freezer/Deli Associate

Cent Only Store
06.2017 - 07.2019

High School Diploma -

Thousand Oaks High School

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Harrison Roberts